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Known Participant
December 20, 2020
解決済み

Exported file not playing on any media players

  • December 20, 2020
  • 返信数 2.
  • 651 ビュー

Hello! So, I'm working on a documentary and I recently finished the first edit. I exported it, and found that it wouldn't play on Quicktime. I downloaded another media player, Elmedia, and found the file still wouldn't play. I exported it two more times and both of those still wouldn't work. Is there something wrong with my file? How do I know? Thanks in advance for the help!

このトピックへの返信は締め切られました。
解決に役立った回答 Ann Bens

Change the audio settings of the sequence to 48kHz. See it that will help.

返信数 2

Peru Bob
Community Expert
Community Expert
December 20, 2020

Please post a screen capture of your export settings.

Steven5FE3作成者
Known Participant
December 20, 2020

Thanks for the response!!

Ann Bens
Community Expert
Ann BensCommunity Expert解決!
Community Expert
December 20, 2020

Change the audio settings of the sequence to 48kHz. See it that will help.

Peru Bob
Community Expert
Community Expert
December 20, 2020

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Steven5FE3作成者
Known Participant
December 20, 2020

I opened the file with the app and this is what popped up.