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Exporting issues - Black frame

Community Beginner ,
Sep 18, 2018 Sep 18, 2018

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Hi,

I'm having an issue with my premiere that I can't figure out. On all my previews in my program monitor I get these black strips that flickers in and out from time to time.

Link to image example --> https://ibb.co/f7FHWe

At first I thought it was only in premiere, but they come along on the exports too no matter the sequence settings but they are not on the native footage.

Computer specs:

i7 Kaby Lake 4,4GHz Quad Core

Nvidia 1060 GTX 6GB

32GB Ram

Sequence specs:

https://ibb.co/jBBPBe

I usually render in to out before I export and use the "include previews" on the export menu. But I've tried with and without this option..

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correct answers 1 Correct answer

Community Expert , Oct 05, 2018 Oct 05, 2018

Seems like it is the Lumetri color bug. For testing purposes, just disable Lumetri color on the clip and see if it goes away.

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LEGEND ,
Sep 18, 2018 Sep 18, 2018

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Please just drag/drop your screen-grabs onto your reply box, so they appear right in your post and no one needs to click to get to them.

Do you get this if in Project settings you set Mercury Acceleration to Software Only?

And ... have you checked with Nvidia's system manually to be sure you're on the latest driver for that card?

Also ... if they're checked, un-check Max Render Q and Max Bit Depth.

Neil

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Community Beginner ,
Sep 18, 2018 Sep 18, 2018

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Hello,

Thanks for your reply. Didn't know the image thing was an option. First time in ten years I asked here, but will remember this for future requests.

I get this with software only or not.

I have up to date drivers.

It happens no matter if max render Q and max bit depth are checked or not. I hoped checking them would solve it..

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Sep 19, 2018 Sep 19, 2018

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Quick question: do you have this bug only with this project, or any project?

Also, what kind of footage does this happens to?

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Community Beginner ,
Sep 19, 2018 Sep 19, 2018

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Hi. I have this with about any image - It varies from time to time when it happens and if it happens. I shoot regulary on a GH5s now a days, this particular project is shot on a Sony A7r II but also happens on RED Epic Dragon files and Panasonic EVA1.

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LEGEND ,
Sep 19, 2018 Sep 19, 2018

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The images aren't appearing for me.  Try the following:

post+screendump.png

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Community Beginner ,
Sep 19, 2018 Sep 19, 2018

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Skjermbilde-(186).jpgSkjermbilde-(187).jpg

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Adobe Employee ,
Oct 04, 2018 Oct 04, 2018

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Hi marijuic3,

Sorry for this. I have seen this before. Can you please report this issue here? https://adobe-video.uservoice.com/forums/911233-premiere-pro Hope we can get this fixed for you soon.

Thanks,

Kevin

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Community Beginner ,
Oct 05, 2018 Oct 05, 2018

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Hi,

Tnx for getting back to me. I will report this issue. The work around

for this particular project was to export version with the bug - import

it to premiere again - zoom in 1-3% and export it once again. When

re-exporting it worked like a charm within the same project bin.

--

Mvh // Best Regards

Marius Viken

[personal info deleted by mod]

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Community Expert ,
Oct 05, 2018 Oct 05, 2018

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Seems like it is the Lumetri color bug. For testing purposes, just disable Lumetri color on the clip and see if it goes away.

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Community Beginner ,
Oct 05, 2018 Oct 05, 2018

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LATEST

Holy shit! Didn't know that was a thing.. And yes, I color corrected the

clips with the lumetri colors panel. Tried what you said, disabled the

fx-settings for the clips and look at that. At the point where this

happens, I can toggle it on and off by toggling on and off the lumetri

panels.. Thank you sir!!

Worth noting. In my case the issues seems to only happen when I use the

lumetri on a adjustment layer, not when I use lumtri on the clip itself.

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