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FIX the bug of audio missing from export

Explorer ,
Jan 24, 2023 Jan 24, 2023

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When exporting a video sequence premiere randomly leaves out part of the audio. Those part were not muted, but in the same channel and of the same kind of other parts exported fine, not even cut: so for instance you have a talker that randomly get the voice silent.
This is a big reliability issue, because there is no correspondence of what you have on timeline and what you are going to have on final export. This happens on different machines and happened also with previous versions of Premiere different from this one at moment of writing 15.4.1 (build 4).
The only reliably working workaround has been export only the single audio channels in wave files and then import it back into the timeline, that is time consuming and unacceptable for a professional software.
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correct answers 1 Correct answer

Adobe Employee , Jun 24, 2023 Jun 24, 2023

Hi @KinoKast,

Thanks for the version details. This issue was fixed in Premiere version 23.4. Please update your version from Creative Cloud and let us know how it goes there in the updated version. Sorry for not mentioning it earlier. 

Happy to help, Mayjain

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Contributor ,
Dec 15, 2024 Dec 15, 2024

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Actually it was the buggy h.264 compression of Premiere Pro, as I read through different other sources and combined the findings there.

 

So I changed my output video to AppleProRes 422 Proxy (which gives nearly the size of a proper H.264 compression) and to a Qicktime .mov format instead of .mp4 and it worked out with all audio from all clips included ...

 

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New Here ,
Dec 21, 2024 Dec 21, 2024

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STILL HAPPENING! ISSUE NOT FIXED> I can't even export the audio without missing parts. Is there a new workaround?  HELP!! 

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