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Frustrated with HDR Workflow in Adobe Premiere: Lost a Client Due to Color Issues

New Here ,
Nov 20, 2024 Nov 20, 2024

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Hello Adobe Community,

I’m writing this post out of sheer frustration and to hopefully get some constructive guidance. I recently worked on a project for a client who provided HDR footage (iPhone HEVC, Rec. 2020 Hybrid Log Gamma). Despite spending countless hours troubleshooting, the project ended up getting canceled because the rendered videos always looked different from the source.

Here's what happened:


The Problem:

  1. Mismatch Between Source and Exported Colors:

    • My source footage looked fine in VLC but was oversaturated or weirdly mapped in Premiere Pro.
    • I tried changing the project settings to every combination: Rec. 2020 HLG, Rec. 2100 HLG, Rec. 709, etc., but the exported video always had mismatched colors compared to the source.
  2. Rendered Video Looked Different in Players:

    • The exported HEVC video appeared oversaturated or flat in VLC but looked closer to the source in PotPlayer.
    • Even H.264 exports, while closer in color, were blurry and lacked the source quality.
  3. Client Rejected the Final Output:

    • The client reviewed the video on their HDR-capable setup and said the colors didn’t match the source footage, leading to project cancellation.
    • I was unable to deliver the video as expected, despite trying every possible setting.

What I Tried:

  1. Color Space Adjustments in Premiere Pro:

    • Set the project settings to Rec. 2100 HLG (W300, W203, etc.).
    • Tried importing the footage as Rec. 2020 HLG and adjusting the sequence settings to match.
    • Applied LUTs and Lumetri adjustments to correct for discrepancies.
  2. Export Settings:

    • Used HEVC with Rec. 2100 HLG and Rec. 2020 HLG export profiles.
    • Experimented with H.264 and H.265 formats.
    • Attempted to adjust HDR graphics white (e.g., 1000 nits, 300 nits).
  3. Testing in Video Players:

    • The same video looked different in VLC (flat or oversaturated) and PotPlayer (closer to the source).
    • I don’t have an HDR monitor, so I relied on these players to simulate HDR on SDR displays.
  4. Followed Online Resources:

    • Watched countless tutorials and read Adobe's documentation on HDR workflows.
    • Tried advice from community forums, but nothing worked as expected.

Questions and Feedback for Adobe:

  1. Why Is Premiere So Bad at Handling HDR?

    • iPhone HDR footage is extremely common. Why does Premiere struggle so much with proper HDR color management? Other software like DaVinci Resolve handles HDR workflows more efficiently.
  2. Inconsistent Players:

    • Why do videos rendered in Premiere look wildly different across players like VLC, PotPlayer, and even QuickTime? How can I ensure consistency when I don’t have an HDR monitor?
  3. HEVC Issues:

    • Is it just me, or does HEVC encoding in Premiere always result in color shifts or gamma issues? Even after trying multiple settings, the results were disappointing.
  4. Better HDR Support Needed:

    • We need clearer workflows and better default settings to handle HDR projects without requiring endless tweaking or external LUTs.

Suggestions for Adobe:

  • Improve HDR Previews for Non-HDR Monitors:
    Allow for more accurate tonemapping previews on SDR screens to avoid surprises.

  • Better Documentation:
    Provide step-by-step guidance for common HDR workflows like Rec. 2020 HLG or PQ from iPhone footage.

  • Fix HEVC Export:
    Address the color mismatches that occur during HEVC exports.


I’ve been a loyal Adobe user for years, but this experience has been a nightmare. HDR workflows shouldn’t feel like this much trial-and-error. I’d love to hear from anyone who has successfully delivered HDR projects using Adobe tools or any Adobe team members who can provide guidance.

TOPICS
Editing , Error or problem , Export

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Adobe Employee ,
Nov 30, 2024 Nov 30, 2024

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Hi there,

Sorry for the poor experience. Are you and your client on a Windows or a macOS system? If so, try changing the viewer gamma as shown here (https://adobe.ly/3Zx5Pdr) while working on your project. Please also let us know if you want to export your project in HDR or rec709. 

If you're on a Windows system, please share comparative screenshots so we can better understand the problem.

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

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LEGEND ,
Nov 30, 2024 Nov 30, 2024

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I work for/with/teach pro colorists. I'm in both Premiere and Resolve on a daily basis, and have been through the color management in both way, way down that rabbit hole. For years.

 

From reading through your post, it sounds like a very basic, and very natural, error ... you tried a bunch of different things, but never actually achieved a consistent color management setup to do what you wanted. No wonder you didn't nail things. (It's complicated and confusing to the max, btw.)

 

And yet, many thousands of people do this routinely with iPhone HLG media ... if you have the settings correct. Premiere 25.x can be used for a wide range of color workflows. It's pretty flexible, if not near perfet yet.

 

Although please understand this: HDR is still the Wild Wild West of video.

 

Very few screens out "there" (as a percentage of total screens) do any HDR at all. Those that do, do only one or two of the four-five competing HDR formats. And very, very few of those do the HDR they do supposedly support, well across the board.

 

Which makes HDR deliverables a bit of a nightmare, especially for web work. For broadcast and streaming, they do have pretty usable deliverable specs. The web is just nutso.

 

First, for HDR work, your monitor must support the format. And I would say, have at least 400 nits, which is rare in current monitors, most of which actually top out in the upper 300s. 600 nits is the absolute minimum for professional HLG workflows for color checking. 1000 nits is better. And actually required by about any broadcast/streaming service I know of.

 

And the only monitors that actually do 1,000 nits correctly are from Flanders FSI, Eizo, Konvision, and a few high-end Sony screens. They are ... expensive. Ahem.

 

Hokay ... to set color management in Premiere 25.x, go to the Lumetri Panel, Settings tab. The one NAMED Settings. All Premiere CM controls are there in one place, and that is where you can setup a unified color managment.

 

  1.  Auto detect log, auto tonemapping, and Display Color Management all ON.
  2. Extended Dynamic Range option on if on a Mac.
  3.  You want HDR, set the Working sequence to the desired option, either HLG or PQ.
  4.  Set your Lumetri Scopes to their HDR settings, although you may want to use 10 bit scales in the scopes.
  5. Use an export preset matching your sequence CM ... for you, a preset with HLG in the preset name.
  6.  Test by reimporting into Premiere ... does it match the view in Premiere? If so, it's good.

 

As to the differences in different players ... Premiere will probably be the most accurate view on your system, next to Resolve ... if you have your system and monitor settings correct. Do NOT set say video levels to full, period. Leave that setting at legal/video range or auto. IF you have that as an option.

 

SDR/Rec.709 gamma settings in Premiere and viewing outside of Premiere

 

Next, for Rec.709 media, Mac Retina monitors that don't have Reference modes use an incorrect viewing gamma, a display transform of roughly 1.96, instead of the correct, specified display transform of gamma 2.4. This means that Rec.709/SDR video on those screens is notably lighter and less saturated, especially in the shadows.

 

Macs with Reference modes set to HDTV, and all other viewing systems whether PCs, Android, TVs, and broadcast setups, use a display transform of roughly gamma 2.4. Which will show a darker, more saturated view than Macs without Reference modes.

 

And there ain't no fix possible. No "gamma compensation LUT" , as has been in the past used with Premiere, nor any NCLC tag changes, as is used in Resolve, can fix the problem across systems. You can make it better in one, and worse in the other, that's all you can do.

 

Premiere now has the Viewing Gamma setting. When working with Rec.709 outputs, set that to gamma 1.96/Quicktime, Premiere's program monitor and transmit out will match to what a Mac without reference modes using gamma 1.96 displays. But only in QuickTime Player, Chrome, and Safari.

 

VLC and Potplayer normally show closer to a 'proper' Rec.709 gamma 2.4 transform image. So they will be darker and more saturated. As would be seen on non-Mac screens, and on Macs with Reference modes.

 

In SDR workflows, there is no possible setting that works both "sides". Yea, that's a pain.

 

In HDR, it's normally far less of an issue. But of course, HDR is still the Wild Wild West as noted above. And both you and your client need to work on "similar" capability screens, in similar room brightness settings.

 

A Colorist's Required Caveats

 

Understand something off the bat: no one will ever see exactly what you see on your screen, period

 

You have never, ever in your life, seen exactly what a pro colorist saw. No matter how viewed, movie theater, broadcast TV/streaming, home DVD, online. It isn't possible.

 

As has been demonstrated, even two "identical" monitors, sitting side by side, calibrated by high-end spectros, and fed the same signal from a Decklink card, will not have an identical appearing image. Now change the screen maker, the room, and ... it's nowhere the same.

 

This makes getting client buy-in a massive headache for pro colorists. Most of whom put in their pricing sheets the requirement that all color/tonal decisions are only accepted when made from viewing on certain screens in certain conditions. I know some who have a stack of a certain high-end iPads, that have extra color controls, and are set to as closely as possible match the Reference monitors in their suites.

 

They loan those to the client, who needs to use them in a pretty dark but not black room. And hope to get them back at the end of the project, of course ... 

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Community Expert ,
Nov 30, 2024 Nov 30, 2024

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@R Neil Haugen , what about the Sequence and Project settings, they seem to have some color options also?

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