GPU rendering turning on and off

[pedrop45338571]

Lately, I have been experiencing playback and rendering issues with Premiere. When I start rendering, it processes a few frames with the GPU and then stops. By monitoring through the Windows Task Manager, we can see that exactly during the moments it is rendering, there are spikes in GPU usage.

I have a NVIDIA GeForce RTX 2060. I have already updated the graphics card drivers, changed the settings in the NVIDIA Control Panel, and even installed the CUDA toolkit. I have tried all possible solutions, but none seem to work.

[Joost van der Hoeven]

Can you please share more system info? Like OS version, CPU, RAM, vRAM, Pr version? Thanks. Also your sequence settings, type of footage and any effects/plugins in use?

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...

[pedrop45338571]

• OS: Windows 10, version 22H2
• CPU: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
• RAM: 16GB
• vRAM: 5955MB
• Premiere Pro: 24.4.1 (Build 2)
  
  
• Sequence settings:
  
• Footage:
  

  Format: MXF
  Format version: 1.3
  Format profile: OP-1a
  Overall bit rate mode: Variable
  Overall bit rate: 58.9 Mb/s
  Frame rate: 29.970 FPS
  Writing application: Sony Mem 2.00

  Video
  Format: AVC
  Format/Info: Advanced Video Codec
  Format profile: High@L5.1
  Bit rate mode: Variable
  Bit rate: 54.3 Mb/s
  Maximum bit rate: 60.0 Mb/s
  Width: 3 840 pixels
  Height: 2 160 pixels
  Display aspect ratio: 16:9
  Frame rate: 29.970 (30000/1001) FPS
  Color space: YUV
  Chroma subsampling: 4:2:0
  Bit depth: 8 bits
  Scan type: Progressive
  Bits/(Pixel*Frame): 0.219
  Stream size: 81.0 MiB (92%)

  
  

[pedrop45338571]

No plugins/effects being used

[Ann Bens]

Change editing mode to Custom and change the Preview codec to Prores LT

And turn of Max Render.

Set nvidia settings to default and uninstall the Toolkit (you dont need this)

[Kevin-Monahan]

Hi @pedrop45338571,

I appreciate you filing your bug report and providing the system information. The team may need more information. See: How do I write a bug report?

Information about your media and workflow is also needed.

Thanks,
Kevin

[pedrop45338571]

Thank you for the feedback, I tried to follow the step-by-step process you gave me, but the same thing is still happening: the GPU works for milliseconds and then drops back to 0%.

[pedrop45338571]

@Kevin-Monahan here's the media file properties:

Type: MXF
File Size: 87.90 MB
Image Size: 3840 x 2160
Frame Rate: 29.97
Original Audio Format: 48000 Hz - 24 bits - 4 channels
Project Audio Format: 48000 Hz - 32-bit Floating Point - 4 channels
Total Duration: 00:00:12:15
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Conversion: Off
Input LUT: None

MXF File Details:
Wrapper Type: MXF OP1a (Type: SingleItem SinglePackage MultiTrack Stream Internal)
File Created by: Sony, Mem (2.00)
Bitstream Format: Sony
Profile: 4:2:0 AVC Long GOP High H.264/MPEG-4 with unrestricted encoding
Bitstream Format: Sony
Class 60

[Kevin-Monahan]

Hi @pedrop45338571,

Thanks for the added info. I apologize that a developer has not yet responded. Are you still having this issue? Let the team know.

Thanks,
Kevin

[Kevin-Monahan]

Moving to the "Discussions" forum for further troubleshooting. Please try the 25.0 Beta version for a possible fix. Let the community know how it's going.

Thanks,
Kevin