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Having Red Frames with newest Update PP2017

New Here ,
Nov 23, 2016 Nov 23, 2016

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Hi, I am currently working on a very important project and now I am having issues with recorded GH4 footage in h.264 MP4 25fps 4k. Some of the clips seem to be predominantly Red Frames and some seem to have only the first or very few affected, while others are completely fine. File size doesn't seem to matter. I am using a 980m and cuda acceleration. I hope someone can help me resolve this issue fairly swiftly, thanks in advance.

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correct answers 1 Correct answer

Adobe Employee , Nov 23, 2016 Nov 23, 2016

Hi Kawiezel,

Is it Windows or Mac?

If it is Windows machine, In Premiere Pro > Preferences > Media > Uncheck "Enable accelerated Intel H.264 decoding" > Restart Premiere Pro & Check the red frames.

If Mac, What is the version number of Mac?

Thanks,

Vidya Sagar.

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Adobe Employee ,
Nov 23, 2016 Nov 23, 2016

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Hi Kawiezel,

Is it Windows or Mac?

If it is Windows machine, In Premiere Pro > Preferences > Media > Uncheck "Enable accelerated Intel H.264 decoding" > Restart Premiere Pro & Check the red frames.

If Mac, What is the version number of Mac?

Thanks,

Vidya Sagar.

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New Here ,
Nov 23, 2016 Nov 23, 2016

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Thanks for your fast response. This has solved the problem for me on Windows.

Kind regards,

kawiezel

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Explorer ,
Dec 19, 2016 Dec 19, 2016

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Thanks

it took me all day getting more and more desperate. I can export my clip now. Only Premiere became extreem slow with my previews

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