[Help] File menu takes 5-10 seconds to open when timeline is selected.

[Dan Gadelha]

I understand this may be an old issue, but I haven't been able to find much of a solution. . Just work arounds.

Guys, this was one of the reasons why I just formatted my computer.

And nothing changed... whenever I click on the file menu with the time line or the clip review selected the whole software lags terribly.

After 5 or sometimes 10 seconds the file menu opens and if by any chance I want to go to the export manual it also lags a lot.

I am running Windows 10 and the Premiere is installed on an SSD... both my GPU and CPU are AMD and the computer has more than enough RAM... in fact the computer a use back at work is weaker than this and doesn't have this issue.

I believe this is something connected with Windows 10 as my office computer doesn't have that.

An easy work around is just to press control-m when I want to export a clip but sometimes it just forget about it and get really annoyed.

Any ideas?

Hugs,

Dan.

[rodneyb56060189]

is your SSD with program internal or external. What is connection ( sata, esata, usb2, usb3, etc. )

??

[Dan Gadelha]

Internal... (sata)

Same as the one back at the office (which is working properly)

[rodneyb56060189]

Thanks. I'm sorry but I have old stuff ( programs and computers with win 10 and NVidia cards) so others will be more likely to help you. I guess you should mention what version of PPro you are using, whether drivers are up to date, whether win 10 has latest updates, info about your computer ( specs and drives ) and so on... specifics.

There are ways to tweak your system for editing ( turning of disk indexing and all sorts of stuff ) but that is for real optimum performance. Your problem I think is not related to that sort of stuff but others will be able to give you more help than me.

: (

Good luck !

[Dan Gadelha]

Latest version of everything I guess.. Premiere is updated... Windows just updated after a fresh install and all video drivers are updated to the latest version (that isn't a beta)

This isn't the worst, but certainly breaks the work flow.

I can always press ctrl+m when I want to export the media, but I don't always remember that.

Hopefully there's a fix

[Dan Gadelha]

Any idea guys?  

[excited_Genie16B8]

I don't know this is the issue, but my first action would be Step 4A below.

Unofficial Premiere Pro Troubleshooting Guide

[Kevin-Monahan]

Dan,

Does the work computer have AMD or Intel processors? Do you have multiple monitors?

Let us know.

Thanks,

Kevin

[Dan Gadelha]

Hi Kevin,

AMD CPU and AMD GPU (radeon r9 series)  and yes, running on 02 monitors.  OS is Windows 10 pro.

Thanks for the help,

Dan

[Kevin-Monahan]

Dan,

See if you have the same issues with only one monitor connected.

Thanks,

Kevin