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Keyboard Shortcuts are gone after upgrading to 2017!?

Explorer ,
Nov 10, 2016 Nov 10, 2016

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Really?

This is a big pain in the @$$, I had a lot of custom keyboard shortcuts setup.  Any way to retrieve them? Maybe in the future Adobe could warn us about this?

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correct answers 1 Correct answer

Adobe Employee , Nov 10, 2016 Nov 10, 2016

Hi KenaiPOST,

Apologies for the inconvenience.

Please copy the Custom Keyboard shortcuts file .kys from the previous version to latest version manually.

Go to the location

     In Windows C:\Users\UserName\Documents\Adobe\Premiere Pro\10.0\Profile-Name\Win

     In Mac /Users/[username]/Documents/Adobe/Premiere Pro/10.0/Profile-[username]/Mac

 

Copy the .kys file and paste to

 

     In Windows C:\Users\UserName\Documents\Adobe\Premiere Pro\11.0\Profile-Name\Win

     In Mac /Users/[username]/Documents/Ado

...

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LEGEND ,
Nov 10, 2016 Nov 10, 2016

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Have you tried the Sync feature?

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Explorer ,
Nov 10, 2016 Nov 10, 2016

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Yes, I should have stated that in the original post.  I tried to sync (download from CC) and.....nothing!

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Adobe Employee ,
Nov 10, 2016 Nov 10, 2016

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Hi KenaiPOST,

Apologies for the inconvenience.

Please copy the Custom Keyboard shortcuts file .kys from the previous version to latest version manually.

Go to the location

     In Windows C:\Users\UserName\Documents\Adobe\Premiere Pro\10.0\Profile-Name\Win

     In Mac /Users/[username]/Documents/Adobe/Premiere Pro/10.0/Profile-[username]/Mac

 

Copy the .kys file and paste to

 

     In Windows C:\Users\UserName\Documents\Adobe\Premiere Pro\11.0\Profile-Name\Win

     In Mac /Users/[username]/Documents/Adobe/Premiere Pro/11.0/Profile-[username]/Mac

Quit Premiere Pro, Relaunch & check the shortcut keys.

Please let us know the status.

Thanks,

Vidya Sagar.

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Explorer ,
Nov 10, 2016 Nov 10, 2016

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Awesome!!!  Thank you!

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