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Media Encoder taking FOREVER compared to Premiere

New Here ,
Jan 03, 2017 Jan 03, 2017

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I am exporting a simple 20-min lecture clip. When I add it to my queue in AME it takes something ridiculous like 30-40+ hours. If I export it from Premiere, it does not take near that long and is manageable. Same settings, same computer, everything.

It's a big part of my workflow add things to AME queue and keep editing in Premiere. How do I get that functionality back? Currently, Media Encoder is useless for me because it takes so long.

What is happening?

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correct answers 1 Correct answer

Adobe Employee , Jan 03, 2017 Jan 03, 2017

Hi Kevin,

If issue persists after trying the steps stated by R Neil Haugen & Jim Simon, try the following.

In Media Encoder > Preferences > General > Premier Pro > Uncheck "Import sequences natively"

Relaunch Media Encoder, queue the export & test it.

Please let us know the status.

Thanks,

Vidya Sagar.

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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I think something is screwed up in Media Encoder. A typical first thing to try with this is to uninstall/reinstall, and to get it to work, I'd run the Adobe CC Cleaner Tool to do the uninstall of PrPro/AME, then re-boot and download/install a 'fresh' copy of PrPro.

https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Neil

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

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PP and AME have separate settings for CUDA.  It can be on in one and off in the other.

Check that.

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Adobe Employee ,
Jan 03, 2017 Jan 03, 2017

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Hi Kevin,

If issue persists after trying the steps stated by R Neil Haugen & Jim Simon, try the following.

In Media Encoder > Preferences > General > Premier Pro > Uncheck "Import sequences natively"

Relaunch Media Encoder, queue the export & test it.

Please let us know the status.

Thanks,

Vidya Sagar.

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New Here ,
Jan 29, 2017 Jan 29, 2017

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I HAD the same issue too.  What Vidya suggested worked out for me!  Thanks!

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