Mogrt import error window - 'chunk in file too big'

[lori_petersen_waite]

Anyone know how to open a AE motion graphics template on the timeline without getting this error:  "After Effects error:  chunk in file too big - probably unsupported file version (33 ::: 7)"?

[Sumeet Kumar Choubey]

Hi loriw64447683,

Sorry about the poor experience. How are you importing/installing the motion graphics template? Are you using the Install Motion Graphics Template icon at the bottom of the Essential Graphics Panel?

Let us know, we're here to help.

Thanks,

Sumeet

[rachelcenter]

That wont help open the project file. Can you please help me open mine? https://community.adobe.com/t5/after-effects/chunk-in-file-too-big-can-someone-please-help-me-open-i...