.Mov files in CC : The File Has no Audio or Video Streams

[Troy_w1]

I recently updated premier to CC , since i have issues iimporting any .mov files at all.

The specific ones Im trying for my current project are exports from AE , rendered lossless animation .mov , worked fine in CS6 , will play in quicktime and other generic's but always getting the The FIle Has no Audio or Video Streams message when trying to import into a project.

Quicktime is updated so I can't understand why the won't play, is this a CC bug ?

i go back to cs6 on my other comp they open fine...

Ive seen a few topics on this none with a resolution and most of those where from cam's, this is an export from AE, anyone able to help this is stopping me from working atm ......

troy

[Javerage]

I just reinstalled quicktime and that seemed to fix it.

[Warehouse Collective]

Got the same problem with Premiere CC2015.3

Solved it with this: Congratulations! You can now enjoy the highest quality digital video | DivX.com

[tonyh13887407]

I had the exact same issue after replacing my hard drive. Quick solution is to install Quicktime. I don't know why, but that's what worked.

[vilrockerdefer]

on a pc : reboot and then relink

[JNavas2]

The "file has no audio or video streams" problem can occur when the system has insufficient resources (e.g., memory) for Premiere to load the video file, and once it has happened to a particular video file, it will keep happening even when sufficient resources are freed, because Premiere caches the first result, and it can be hard to clear that cache.

The simple solution in such cases (once sufficient resources have been freed) is to rename the file, so Premiere will process it as a new file.

[jacobs66372128]

The issue for me was that the video file was so big and our network isn't that great so it wouldn't allow the entire file to be downloaded...even though the file didn't "fail". So, when I imported it into Premiere CC, it couldn't read the video file because it wasn't really all downloaded.