Muted red audio track?

[alraz_exe]

Hello.

I was working on this project last night and audio was working perfectly. Today I've re-opened the project and found out that all audio sub-clips are red and no audio is played for those sub-clips:

I've tried right-clicking everywhere but I'm unable to find a way to get audio back on those clips.

Also, if I add a new video-audio clip to the sequence, the audio is there, is only the ones I had already added those that won't play. It wouldn't be a problem if I didn't had like 40 of those small clips

I'm a Premiere Pro noobie, so I'm not sure what I did wrong and how to fix it.

Please help

[ElJayBronx · Accepted solution]

had the same issue myself today, spent 1 hour on the phone with TS agent.

It seems that the problem involves copied/pasted elements from one project to another (copied the data in the sequence, switched projects, copied said data into sequence in the newer project). All was well until after a save, then the file was salmon-red and the audio file in the Source Panel looked like a nice clay tennis court.

TS suggested and it seemed to work, to import the sequence from the other project rather than copy/paste the files. I did this with the same footage then saved/closed several times with no additional problems.

The original problem sequence, however, was toast.

Looks like a bug to me.

Jay

[JakeBowen]

Sweet Lord in Heaven, I think that worked. ElJayBronx, you may have saved us all.

For those still struggling:

1. Open the project you wish to bring files into (the "B" project).

2. Select File>Import, then choose the Premiere Project that you wish to copy files from (the "A" project).

3. You will be promted to choose whether to import the entire project or individual sequences. I selected the individual sequence that contained the files I need. Click 'OK'.

4. As an added bonus, all the copied files are automatically placed into a bin for you. Double-click the sequence file and it should all be there.

Spread the word, everybody, and thanks again, ElJayBronx. You deserve a trophy.

[luukki]

Came across this problem myself today. The import sequence solution seems to fix the issue, so thanks for the help!

This is, nevertheless, clearly a bug that Adobe should address in a future update. I wonder if they're aware enough of it.

[alraz_exe]

Be sure to report it to adobe using this form:

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

I already did, but I guess that if more people report it, it will be more likely that they fix it sooner.

[DLD_Design]

Good stuff, that import sequence works, wish I knew about this a few weeks ago.

Thanks JakeBowen and ElJayBronx!

[ElJayBronx]

You can actually thank Avanish from Adobe Tech Support for that one, I'm just the messenger. It did take nearly TWO HOURS to get to the solution, with so many unlikely scenarios considered during the troubleshooting, and was just a step that we tried along the way, but it clicked in and worked.

I guess that the way Premiere populates the XMP file that underlies a project changed in the CS6 iteration of the program, and one of the changes made it lose track of the data from an edited sequence (TONS of keyframes, trims etc. in those clips!) when the copy/paste analogy is used. It's sort of like if you are making an electronic car payment from your bank to the car finance company. You could (method A) send it from your checking account, or you could (method B) go into the finance company's website, give it your checking account information and have it take the information. Imagine if one day you made a payment using method A and your bank shows having sent the payment but the finance company never gets it...that, like this, would be a bug and would need fixing! Of course in that case the $$$ went somewhere so the parties could trace it; in this case the payload stays in both places so it's harder to see where the trouble is.

Anyway, I'm glad it got worked around and I believe that affected clips in many if not most cases can be replaced with the good material by using "replace with clip|from bin", one of the more time-saving features of PPro.

[Abhishek Kapoor]

Please try following steps if copy paste workflow is used :

right click on muted audio track on timeline

choose Audio channels

under Source Channels assign left and right channels and click ok

[alraz_exe]

Hello, Abhishek

Thanks for the reply, it fixes  the selected track, so we would have to do it for every single track. A little busy work, but helps.

Hoping this thread is read by the Adobe development staff, here is a quick way to reproduce the issue:

-Create a project in prelude

-Ingest some video files in that project

-Create a rough cut and add some short clip of the ingestedvideos

-Save the project

-Select everything in the project panel

-Go to File > Send to premiere pro

-When premiere pro launches, save the project

-Close Premiere Pro, and re-open the saved project

Audio tracks will al be red.

[joema3]

Abhishek, I encountered this problem today on CS 6.03. Your workaround helped a lot. Fortunately my project was small enough to use it. Unfortunately the problem still exists after being reported five months ago. Except for this user thread, I don't see that Adobe has even documented it in an article.

[DJP68]

Hi Abhishek,

Thanks for your advice, it worked like a charm. I was able to select all & then right click etc etc and it fixed the problem globally very quickly.

David

[Guest]

Just spent a couple of hours troubleshooting this problem. I must say it is disappointing to find out that Adobe has known about this bug for about half a year. Does not exactly install confidence in that it is meant as a professional tool.

Right clicking and changing the Source Audio channels fixes the problem, but is a cumbersome solution once we are talking about dozens of clips. (Edit: it is possible to change the Audio Channels on multiple clips at once.)

As a follow up question - is there a tool that can conform/check/correct the project xml files that Premiere generates?

[alraz_exe]

I found out that you can actually select all of your clips, right click on them and do all of that process, and that way gets them all fixed at the same time.

Still, I agree that this should have been fixed long ago; is not like Adobe doesn't know about it. Is not like the software is cheap either...

[Guest]

Coming from FCP, I really miss the "relink" function — so good to use for troubleshooting or updated/re-rendered footage.

[danby12]

This is the quick fix! Thanks!

[CoxMediaOKProd]

This works! Thank you so much! I will import the sequences from now on instead of copy and pasting clips from one project to another. Thanks everyone for your help!

[tommyvaughan]

This happened to me as a result of copying audio from one project and pasting into another. The fix was to right click on the problem (red) audio file and selecting "Replace with clip"...from bin. No problems for me after that.

[vcc999]

The answer just need to select all your audio tracks,  go to clip, then go to modify, then go to audio channels.   On the left and right  it will say "none"  change them to the correct left and right setting.  

[Zunaish]

Hey Abhishek, you really saved my day as I was in a mid of a TVC release when I had this issue.
thanks alot dear

[jasmith11111]

Thank you. Ive been pulling my hair out for 8 hrs now. what a waste of a day.....

[galfaur]

Mr. thank you very much this solved my problem.

[tjhelsley]

I just had the same problem, but importing didn't work for me.  Although, I think what caused the problem in my case, was that I copied several clips in the sequence and pasted them on another track.  I wanted to show the original clip full speed, then play it again but slow down the action.

To get around the problem, I had to RMB on each clip, select "Replace with clip..." > "From Bin".  It's not a quick,easy process, but it sure beat losing all of my time re-mapping edits to each clip my original sequence. 

Hopefully, my solution helps others still struggling.

[Ben U]

I'm finding this happens to me when someone sends me .m4a audio files (for music, mostly) in the timeline. This seems to trip up the entire system. Perhaps this is due to inaccurate timecode with these super-compressed files. I re-imported the XMLs, being careful to remove the m4a files to another location on the hard drive (so Premiere couldn't find them) and then SKIPPING all those files.

Then, I tell other editors to convert their m4a files (and mp3 files, for good measure) to AIFF or WAV files before editing. (Which is what you're supposed to do anyway.) 

All m4a files have to be manually replaced, it seems to fix this problem.  Please, never, ever use hyper-compressed audio (m4a, mp3) or video (mp4, m4v) for your editing. It's a terrible approach. Convert them to a quicktime codec that is edit-friendly.

[DMoney779]

Right clicking on the clip, then slecting "Replace with Clip, From Source Monitor/Match Frame" worked for me - a bit tedious to go in for each clip, but far better than re-building the audio.  Just make sur ethe timecode matches.  I hope Adobe will fix a lot of these bugs before adding new "features".

[DLD_Design]

Thanks for that video JakeBowen, that is perfect.

I have given up on any fix, I have to rebuild the opening sequence for each show, copy and paste will not work with sound.

[alraz_exe]

Yeah

Thanks who everybody who has contributed.

I'm affraid our only choice now is to report this to Adobe as a bug, hoping that no body else has to suffer the same fait anymore