Nao consigo abrir

[Rulyan26449679wsns]

Quando tento abrir o premiere, aparece apenas: Erro desconhecido. Antes eu estava tendo problemas com driver, mas depois de atualizar, começou a aparecer isso

[Kevin-Monahan]

Hi Rulyan,

Sorry. What you might try is to uninstall and then reinstall the application. That may help. If that doesn't work, delete the media cache. Does it launch, then?

Thanks,
Kevin

[Rulyan26449679wsns]

Hi Kevin, thanks for the advices, but it doesn't work.

[Peru Bob]

Which graphics card and what driver number?

If NVIDIA, make sure to use a Studio Driver, not a Gaming Driver.