NO CUDA HELP!!!

[info@haldigital97.com]

Adobe answer, I have the same problem with my laptop and dectop ??? please request urgent support from ADOBE!!!

[Bill Gehrke]

Run GPUSniffer.exe in terminal mode (I think that is correct, I am a PC person), and show us what it says.

What version of what program is that screen grab from.

P.S. this is a user to user froum get in touch with Adobe tech support if you want their answer

[thatsmauri]

Hi there,

please note that this is a user-to-user forum. For Assistance through Adobe's Customer Care Team, please follow this link​
and choose "Contact Us" from the very bottom of the page.

In your screenshot, it says "GPU not available - incompatible device or CUDA driver". The CUDA
driver itself seems outdated (?). (Download and Install NVIDIA CUDA 387.99 via NVIDIA's website)

[Edit] There's also more information about this in the following thread: CUDA issues in After Effects CC 2018 on MacOS

Kind Regards,
Maurice

[info@haldigital97.com · Accepted solution]

thanks, i downloaded an old version of the cuda ( 8.0.90 ) everything is already active.

[ricksfpv]

How come they're showing different graphics card on question and resolved screenshot. I can't seem to get gpu rendering with nvidia geforce 640m.