Partially transparent .png files don't show up in composition

[kuuyu]

I have been scouring the internet to find an explanation as to why the images don't show up at all. My image is transparent, except for the one puppet in the corner. I checked with Photoshop to see if the image mode was the problem but it was.

I have a video of said problem so maybe someone can understand it better. I checked a lot of things and nothing has worked so far.

[Peru Bob]

Update to Premiere Pro version 12.1.1:

PNG with Alpha Workarounds

[kuuyu]

I have the latest version, I tried out the extra methods, nothing seems to work. I can't seem to just drag the file in and it doesn't pop up.

[Peru Bob]

Try converting to psd and then import.

[kuuyu]

I've tried that too with one of the images, dragged it in and it still did not show. I don't know what's happening.

[rodneyb56060189]

what are the dimensions and resolution of the png files in px and ppi

for example:

1920 px wide

1080 px high

72 ppi

??

[kuuyu]

Dimensions are 2560px wide 1440 px high and 300 ppi

[rodneyb56060189 · Accepted solution]

so, now what are the dimensions of your timeline stuff ? Like, if your image dimensions are larger than your timeline dimension it could be that the guy on the bottom right is just so far out of frame you can't see him...and all you can see is black ( the alpha channel )

??

maybe as test you can just "scale down' the image file and see if he doesn't show up ??

[kuuyu]

That actually worked. Thank you so much! I didn't even consider looking at that, haha. Have a great day and thanks for the little insight. Thankful it wasn't some kind of fault of the software.