Png are appearing black in Premiere?

[Feherlofia]

Since a week, no matter how I export (from animate or from illustrator) the png, when I import them in Premiere, they appear black and I don't understand why.

There's no transparency on them, no alpha channel and they're in RGB color mode... Please help!

[Vidya Sagar]

Hi Feherlofia,

Sorry for the issue. Is this happening with the PNG source from any different source? Please check if its happening just with Animate & Illustrator files.

What are the export settings in Illustrator? Share a screenshot with us.

If possible, share a sample PNG file with us. You can use Creative Cloud: Share Adobe Creative Cloud files, libraries, and more

Thanks,

Vidya

[Feherlofia]

Is it possible to send the files to you only?

[Feherlofia]

These are the settings I used when I exported from illustrator to test it.

[Ann Bens]

Make sure they are 8 bit.

[Feherlofia]

I made sure it was and I still have the problem...

[excited_Genie16B8]

You can import .ai files directly into PP.  Have you tried that?

[Feherlofia]

Actually, the idea is that I made my animation from an .ai file in Animate and then exported it in a png image sequence. The reason why I want to import it in Premiere is because I like to do the final edit there. It was working before and I'm using the same settings, so I'm really confused

[excited_Genie16B8]

Gotcha.

I'm not at all familiar with Animate.  Have you explored other export options?

[Feherlofia]

Yes, I tried to export png from Illustrator and Photoshop and still the same issue is happening

[excited_Genie16B8]

No, I meant exporting something other than PNG?

[Feherlofia]

Ok, but jpg isn't the best in Premiere, what format would you suggest?

[excited_Genie16B8]

Like I said, I'm unfamiliar with Animate.  Take a look at what it can export, and at what PP can import.  Find something in common.

[Feherlofia]

Ok, I will, but I really don't understand why it was working fine before and now it doesn't. I've always used png in Premiere for animation...

[excited_Genie16B8]

You can upload a sample PNG to a file sharing site for us to play with.  Maybe we can discover something.

[Feherlofia]

Ok! Here's one of the png

Adobe Creative Cloud

[excited_Genie16B8 · Accepted solution]

The PNG is working fine for me here.  That suggests the issue is not with the file, but with your system.

You can try some troubleshooting, see if anything helps.

Unofficial Premiere Pro Troubleshooting Guide

[Feherlofia]

Cool, thanks for testing it!
At least I know I'm not doing anything wrong.
I'll check this out! Cheers

[Feherlofia]

Resetting Premiere Pro. -- Holding down Shift+ALT fixed my problem! Thanks

[excited_Genie16B8]

Glad I could help.

[Feherlofia]

And these are the settings I used to export from Animate.

[cmoore55]

Just an FYI, Final Cut Pro, accepts these PNG files no problem. In the case of lower thirds graphics created in 2 or 2.5k FCP autoscales then for any size project you have even all he way down to SD.  Render and pow they are beautiful and clear.