Premier pro app freeze blank screen

[Quran Campaign]

hi everyone as soon as i start the app its loading and then a blank screen appears and freezes 

[RobShultz]

Maybe try re-setting your preferences.

With the app closed hold down shift/control/alt on Windows or shift/command/option on Mac and open the app while holding the keys down. After the OS confirms changes wit you release the keys and see if this solves the oroblem.

[Quran Campaign]

no luck doesnt seem to work same issue