Premiere CC 2018 Keeps Crashing

[agodwin115436]

I just got a new laptop. Lenovo Legion y530

Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 Mhz, 6 Core(s), 12 Logical Processor(s)

Installed Physical Memory (RAM) 16.0 GB

NVIDIA GeForce GTX 1050 Ti & Intel(R) UHD Graphics 630

Also running a 1TB HDD 7200 RPM with Intel Optane

All other CC Apps work fine.

PLEASE HELP!!

CRASH REPORT DETAILS:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="1.6.4" clientVersion="1.6.4" applicationName="Premiere Pro" applicationVersion="12.1.2" build="69">
<time year="2018" month="9" day="7" hour="8" minute="29" second="12"/>
<user guid="4828e3f4-db78-45c2-9bc6-42612c8084fe"/>
<system platform="Windows 10 Home" osversion="10.0" osbuild="17134" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="16257" machine="Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz" model="Intel64 Family 6 Model 158 Stepping 10" cpuCount="12" cpuType="8664" cpuFreq="2208 MHz"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x0000000000000000">

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[John T Smith]

>NVIDIA GeForce GTX 1050 Ti & Intel(R) UHD Graphics 630

To start, dual video causes problems

-http://forums.adobe.com/thread/1001579

-link to why http://forums.adobe.com/message/4685328

-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0 to select a display adapter

-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-nvidia-opti...

Once you are using only the nvidia card, be sure your driver is up to date

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

[Sumeet Kumar Choubey]

Hi agodwin115436,

Crash issues like this may occur due to several reasons, we would need few more info on this to isolate the cause of the crash. Please let us know when exactly is Premiere Pro crashing, like is it crashing while launching the app or doing something specific or is just crashing randomly. Also, if it's crashing while editing or accessing any specific media file then you may let us know what is the media type used and if any effect is applied on that clip in the timeline.

Regards

Sumeet Kumar Choubey