Premiere low on memory?

[Obito_Uchibrah]

Intel i7-6700

16 GB Ram

64-bit Op

Nvidia 1060 3GB

Trying to open a current project, error saying low memory, playback won't work scrolling the timeline and inevitably crashes.  Any ideas?

[R Neil Haugen]

Any other apps open at the same time? Especially browsers or other photo/video apps?

Before opening PrPro, how much free memory do you have?

Neil

[Obito_Uchibrah]

Hello, Neil.  Thank you for the reply.  I'm not sure how to effectively check on how much free memory there is, but I know that this is a recent issue rather than a reoccurring one.  I make sure to shut all applications down before I begin with Premiere.  This PC handles 4k Editing like a champ, and only recently did I start getting this issue.

What should I check on specifically?  Upon opening Premiere I am showing a 99% usage on both CPU and Memory in task manager.

[R Neil Haugen]

You're at 99% on opening? That's not right.

Maybe @SAFEHABOR11 can pop in or someone with a beter OS knowledge.

Neil

[Obito_Uchibrah]

Hey Neil, thank you again.

Yeah It's always at 100 percent on a project that has more files in it/older project that has been in the works for about a month now.  I don't know if it just being an older project is having the effect or if having multiple files in it is what's doing it.  I'll say that I am editing in 4k and my computer has been doing a great job of editing it up until now.  Newer projects open up instantly without any issue.  I'm not sure if I'm having a cloud compatibility issue or what it could be.

Anyone else who knows more on this would be really awesome.  I have clients I'm shooting/editing for, so I have to have a working software.

[R Neil Haugen]

If other projects are loading & working fine, just the one ... try dumping the cache & media cache database files, there's a good chance something in there is "smelly" and needs cleaning out.

Neil

[premieregal]

Hi there - I would concur with Neil. Cleaning your media cache seems to always fix this issue.

[Rameez_Khan]

Hi Obito_Uchibrah,

Were you able to resolve this issue? Did Neil's suggestion help?

Let us know if you need further assistance.

Thanks,

Rameez