Hi, I have just upgraded to Pr 15.4 for the exciting new captions update.
However, on opening a new project, premiere pro become completely unresponsive. I added a tiny mp3 track, about 0.5mb, and that was enough to completely stall it. I have 16GB of ram, 13 of which are allocated to Pr, and my HD has 250+ GB space.
I've restarted, and my windows OS is up to date.
Title edited by Mod.
Crash, Error or problem, Freeze or hang, Hardware or GPU, Performance
Happens with every project, even new projects with no media.
I've cleared the media cache, and clicking any of the menus at the top causes the program to become unresponsive as in picture attached. I'm just trying to edit some basic audio with the blade tool but even that has become impossible.
Intel(R) Core(TM) i7-7920HQ CPU @ 3.10GHz 3.10 GHz
OS: Windows 10 Enterprise 19043.1110
I don't use any 3rd Party plug-ins and I have reset the preferences as suggested but it is still sluggish. Once I go to open a menu, the programme freezes and my whole computer hangs or gets very slow.