Premiere Pro 2019 and iPhone Video Import Problem

[paulrezult]

Hello

I have just imported some iPhone footage into Premiere Pro and its all jumpy, it doesn't seem to like it at all.

It was filmed on an iPhone 8 at 1080 HD 30.

I tried importing into an old version of Premiere with the same results.

I've also tried to convert some of the iPhone footage to H264 in Media Encoder and when I import that its exactly the same.

I have filmed around 4 hours of footage overall and its the same on all of it.

I've never had this problem before and I've done this many times.

Any help appreciated

Thanks

Paul

[Vidya Sagar]

Hi Paul,

Sorry that you're experiencing trouble with your playback. To corner the issue, transcode the files in https://handbrake.fr/  and see if the playback is smooth.

Let us know the status.

Thanks,

Vidya

[paulrezult · Accepted solution]

Hi Vidya

It actually turns out that the jumping footage is actually on the original files on my iPhone.

This is a concern of course as I've no idea if that's a problem with the phone.

At least I know it's not a Premiere problem now.

Many thanks

Paul

[Luis Abimerhy]

Hi Vydia,

I have the same issue. I've just downloaded HandBrake, but I don't know what properties should I change... should I change the enconder? Or what? To what option? I have tried several other things (like uploading to Youtube and then downloading, like converting using onlineconverter or VLC etc) but so far I have accomplished nothing. I've just tied HandBrake and still no results (but maybe I am not changing something I should be changing).