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Hello,
I'm having a color problem while playing the sequence or when randomly jumping from frame to frame in timeline.
I keep jumping from frame to frame till it becomes normal.
It's only a playback issue, it doesn't export movies like this. It also happens sometimes when i change color options in Lumetri.
Sending you a sample frame here.
Thanks.
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Thanks Neil. This is incredibly frustrating, and it seems as though a lot of the responses I've read on forums have offered no real solutions, other than trying to pick apart the queries or the users rather than the very real issue here. So I apologize if my comment came off harshly; there are many of us who have chosen to use this platform and paid into the thing for quite a while, so losing days of productivity while a client is waiting for a cut because I simply can't export a version that doesn't look completely terrible is really frustrating. That being said, here's my specs:
Premiere Pro v 13.0.1
macOS High Sierra 10.13.6
Model Name: MacBook Pro
Model Identifier: MacBookPro14,3
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
All the issues here began after updating from the last version of Premiere to this one. My guess is that the bug is involved in the new Selective Color Grading feature within Lumetri.
I've been trying to export to H.264, as that's the format my client is requesting. I've tried exporting through media encoder, and selecting "Software Encoding" as recommended by another user, with the same results.
While adjusting different values within Lumetri, the screen will flicker either between the proper graded Lumetri effect and the raw clip itself, or between the graded clip and an extremely contrasted (nearly inverted) clip. This happens with no real rhyme or reason, as far as I can tell. This is frustrating during an edit - but then after fixing all the affected clips and previewing with no errors, clips throughout the cut will exhibit the same dropping out/flickering. If I export three times, the Lumetri-graded clips will drop out at three different places.
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Wow, that's an unpleasant problem!
Do you have Max Render Quality or Max Depth checked on? If, uncheck both, and try it. And in Media Encoder's preferences, uncheck "Import sequences natively" ... between them, they account for a range of odd behaviors. With any luck, this might help you.
Neil
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Thanks Neil, I had to bring in the .264 file into my session and put the fixed layers over the problem areas and re-export as a stop-gap for now, I'll fiddle with that and report back when I next attempt a full export.
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wow, i am so glad i'm not the only one affected by the 13.0.1 update. having these same issues with color correction, as well as exporting; i get "a low-level exception occured in: h.264 (exporter:9)"
running off:
windows 10 64-bit
intel i7-6700hq @ 2.60ghz
ram: 16gb
gpu: nvidia geforce 1060 (v417.22)
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Report this over on the UserVoice system ... anything posted there goes directly into the engineer's system.
Neil
Adobe UserVoice Bug /Feature form: https://adobe-video.uservoice.com/forums/911233-premiere-pro