PREMIERE PRO CC 2017 Crashing on Mac

[ryanp98507477]

Premiere Pro has been routinely causing my iMac to crash since the 2017 update, at least 4-5 times per day.  This happens most commonly when I'm masking.  No other software is doing causing this problem.  I've built out massive compositions in After Effects with no real issue that haven't caused a crash.  I'm not entirely sure why such a simple function is doing this.

Here's my computer's specs:

!

[tp-doku]

Same to me. This is the worst software I´ve ever used. It doesn´t matter if Macbook Pro, MacPro (new), MacPro (old), 10.10, 10.11, 10.12 - Adobe is equal to every system: it crashes at least 3-10 times a day.

[Kevin-Monahan]

Hi tp-doku,

Sounds pretty bad. See my response to highfivemedia to see if anything there might help: Re: PREMIERE PRO CC 2017 Crashing on Mac

That would be great if you could post a crash log. Also, please check if you are getting the crashes while using masking tools. If not, include what you were doing when you crashed in any response.

You can also file a bug report any time here.

Thank you,

Kevin

[Kevin-Monahan]

Hi highfivemedia,

Sorry to hear of your conundrum. Is this with a new project, or an updated one? I'll do some masking to see if I can reproduce the issue.

I think it would be helpful to take a look at any crash log you might have saved or generate in the future.

• Info on how to post a crash log: FAQ: How do I post a Mac OS X crash log?
• Info on information we need about your system and media: FAQ: What information should I provide when asking a question on this forum?

Just a few thoughts As a long time NLE editor and Mac User, (and not saying this on behalf of Adobe—have my editor hat on here)

• I always completely wipe my system between major versions of OS X. Though it is a little painful to do, I have very few problems with my own OS X systems and suggest others having deeply rooted problems do so, as well.
• I usually lag behind most versions of OS X by a full version, sometimes two, as well. However, this may be extreme in many peoples' eyes.
• The other thing I do avoid is updating projects between major versions of my NLE and OS X. In troubleshooting others' issues, problems crop up on updated projects rather than brand new ones created in that version.

Some things to consider, anyway, and not necessarily a solution to your ills.

Hope we can get to the bottom of this.

Kevin

[KaySea2]

Process:               Adobe Premiere Pro CC 2017 [41199]
Path:                  /Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/MacOS/Adobe Premiere Pro CC 2017
Identifier:            com.adobe.PremierePro.CC11
Version:               11.0.2 (11.0.2)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Premiere Pro CC 2017 [41199]
User ID:               502

Date/Time:             2017-05-24 15:01:11.743 -0500
OS Version:            Mac OS X 10.11.6 (15G31)
Report Version:        11
Anonymous UUID:        A6B5BAE7-D9D2-30E6-83F8-B49C8621B92C


Time Awake Since Boot: 180000 seconds

System Integrity Protection: enabled

Crashed Thread:        20  Dispatch queue: opencl_runtime

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000008
Exception Note:        EXC_CORPSE_NOTIFY

===============================

Source footage: MP3, JPG, PSD

Actions leading up to issue: Moving title on sequence. Inserting key frames on title and JPG.

Other running software: Photoshop, Firefox, Chrome, Open Office

No 3rd party effects or codecs

Problem has happened with both final output and previews.

It doesn't always crash, but once a project does crash, it randomly continues no matter. Only way to stop it is to recreate it brand new.

I'm not that familiar with the software, but I still must help find a solution. 2 weeks ago I installed the update to 11.0.2

Any help is appreciated!

[Kevin-Monahan]

Hi KaySea2,

You didn't include the crashed thread, Thread 20. Repost the crashed thread and I'll take a look.

Thanks,

Kevin

[KaySea2]

From the FAQ I understood it to be there as shown below?

Crashed Thread:        20  Dispatch queue: opencl_runtime

[KaySea2]

The requested info is in the report and I also copied it into the next reply.  Still having the issue and no luck stopping it as originally posted.  ANY help would be great and appreciated!

[christianc35255953]

Kevin,

Seems like I am having a similar issue that started yesterday when I updated to Premiere 11.1 and continues today when I updated to 11.2.

Here are my system specs:

MacOS Sierra 10.12.5

3 GHz 8-Core Intel Xeon E5

32 GB 1866 MHz DDR3

AMD FirePro D500 3072 MB

And here is the latest crash report:

Process:               Adobe Premiere Pro CC 2017 [608]

Path:                  /Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/MacOS/Adobe Premiere Pro CC 2017

Identifier:            com.adobe.PremierePro.CC11

Version:               11.1.2 (11.1.2)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Premiere Pro CC 2017 [608]

User ID:               501

Date/Time:             2017-06-15 09:31:42.376 -0700

OS Version:            Mac OS X 10.12.5 (16F73)

Report Version:        12

Anonymous UUID:        35B97B66-EE14-74FA-FFB2-EC14EDA620C5

Time Awake Since Boot: 750 seconds

System Integrity Protection: enabled

Crashed Thread:        16  com.apple.audio.IOThread.client

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000018

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

VM Regions Near 0x18:

-->

    __TEXT                 0000000100000000-0000000100002000 [    8K] r-x/rwx SM=COW  /Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/MacOS/Adobe Premiere Pro CC 2017

16  com.adobe.dvacore.framework

0x0000000100210564 dvacore::threads::(anonymous namespace)::RunLoopAdaptor::Execute(__CFRunLoopTimer*, void*) + 36

I un-installed/reinstalled premiere and trying to find the preferences to reset.  Please let me know what I should do next.

Thanks!

[michikopearl]

Hi Kevin! I followed the instructions and the crash thread number is 40

40  com.apple.AppKit

0x00007fff7daa8835 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_2 + 80

[nickw67235857]

Hey Ryan

I had the same issue..similar spec..after multiple crashes past couple of days.. the last crash happened as PP  start up..I contacted Adobe support, who remote accessed my iMac to troubleshoot.

Apparently there is A wacom tablet bug that seems to be the causing the crash.I removed my wacom and its good so far,I will keep you updated if crashes persists.

Hope this helps

[Kevin-Monahan]

Hi NickW,

Thanks for posting your potential solution.

Regards,

Kevin

[MA_dAnjou]

I also experience recurring crashes on my iMac that was doing just fine prior to iOS Sierra AND Premiere Pro CC 2017... Initially I could prevent the crashes that typically occurred during export rendering by leaving OpenGL acceleration and switching to software rendering only, but now it repeatedly crashes when simply scrolling through videos in the media browser, regardless of the rendering settings. What a pain... Please help!

[Kevin-Monahan]

Hello Marc-Andre,

Please see this blog post. It could help you: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, an...

Hope it helps,

Kevin

[LHFranchiseSystems]

Can anyone help with this? My brand new macbook pro will not open premier cc 17.

Crash log from adobe:

Process:               Adobe Premiere Pro CC 2017 [844]

Path:                  /Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/MacOS/Adobe Premiere Pro CC 2017

Identifier:            com.adobe.PremierePro.CC11

Version:               11.0.0 (11.0.0)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Premiere Pro CC 2017 [844]

User ID:               503

Date/Time:             2017-02-21 10:31:16.418 -0500

OS Version:            Mac OS X 10.12.3 (16D32)

Report Version:        12

Anonymous UUID:        826C20A5-AB14-4CC2-45A3-97025F335FCA

Time Awake Since Boot: 480 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes:       0x0000000000000001, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4

Termination Reason:    Namespace SIGNAL, Code 0x4

Terminating Process:   exc handler [0]

Application Specific Information:

/Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/Plug-Ins/Common/VST3/GuitarSuite.vst3/Contents/Resources/GuitarSuiteCore.bundle/Contents/MacOS/GuitarSuiteCore

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.adobe.GuitarSuiteCore.bundle 0x0000000149c50002 UI::Dialog::Base::Base(UI::Frame*, UI::Window*, String const&, String const&, UI::Dialog::Base::Style, bool, bool) + 1410

1   dyld                           0x000000010232e75f ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 385

2   dyld                           0x000000010232e962 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40

3   dyld                           0x000000010232a1ee ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 338

4   dyld                           0x0000000102329268 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138

5   dyld                           0x00000001023292fd ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75

6   dyld                           0x000000010231e70d dyld::runInitializers(ImageLoader*) + 87

7   dyld                           0x0000000102326150 dlopen + 556

8   libdyld.dylib                 0x00007fffd62cea3e dlopen + 59

9   com.apple.CoreFoundation       0x00007fffc0da7ad9 _CFBundleDlfcnLoadBundle + 153

10  com.apple.CoreFoundation       0x00007fffc0da795a _CFBundleLoadExecutableAndReturnError + 538

11  com.apple.CoreFoundation       0x00007fffc0ddf552 CFBundleGetFunctionPointerForName + 50

12  com.adobe.ASLFoundation.framework 0x000000010080ce30 ASL::Module::GetProcAddress(std::string const&) const + 384

13  com.adobe.PluginSupport.framework 0x0000000104b96a12 ML::PluginImpl::GetEntryPoint(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 146

14  com.adobe.VideoFilterHost.framework 0x0000000107aa2c43 ML::GPUVideoFilterModule::LoadModule(int, int*) + 115

15  com.adobe.VideoFilterHost.framework 0x0000000107aa1ca7 ML::GPUVideoFilterModule::Create(ASL::InterfaceRef<ML::IPlugin, ML::IPlugin> const&, int*) + 55

16  com.adobe.VideoFilterHost.framework 0x0000000107aa18bb ML::GPUVideoFilterFactory::CreateUnknown(ASL::InterfaceRef<ML::IPlugin, ML::IPlugin>, int, int&) + 43

17  com.adobe.PluginSupport.framework 0x0000000104b824d2 ML::(anonymous namespace)::AddPlugin(ML::PluginEntry const&, bool&) + 7746

18  com.adobe.PluginSupport.framework 0x0000000104b7e221 ML::(anonymous namespace)::LoadPluginList(ML::PluginNameList const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 785

19  com.adobe.PluginSupport.framework 0x0000000104b7c2e9 ML::LoadPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 3833

20  com.adobe.PluginSupport.framework 0x0000000104b9c795 ML::PluginSupport::LoadAllPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 229

21  com.adobe.PluginSupport.framework 0x0000000104b9c5db ML::PluginSupport::LoadAllPlugins(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 59

22  com.adobe.Mezzanine.framework 0x00000001082fc8a7 MZ::(anonymous namespace)::FullInitializer::FullInitializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool, bool) + 3047

23  com.adobe.Mezzanine.framework 0x00000001082fb974 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool, bool) + 84

24  com.adobe.Frontend.framework   0x000000010096e352 FE::(anonymous namespace)::FullInitializer::FullInitializer() + 1906

25  com.adobe.Frontend.framework   0x000000010096db65 FE::Initializer::Initializer() + 101

26  com.adobe.Frontend.framework   0x00000001009a5384 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 516

27  com.adobe.Frontend.framework   0x00000001009a61d5 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 485

28  com.adobe.PremierePro.CC11     0x00000001000021d7 main + 663

29  com.adobe.PremierePro.CC11     0x0000000100001f34 start + 52

Model: MacBookPro13,3, BootROM MBP133.0226.B11, 4 processors, Intel Core i7, 2.9 GHz, 16 GB, SMC 2.38f6

Graphics: kHW_IntelHDGraphics530Item, Intel HD Graphics 530, Built-In

Graphics: kHW_AMDRadeonPro460Item, AMD Radeon Pro 460, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.21.171.68.1a5)

Bluetooth: Version 5.0.3f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

USB Device: USB2.0 Hub

USB Device: USB-C Digital AV Multiport Adapter

USB Device: USB2.0 Hub

USB Device: Razer DeathAdder 2013

USB Device: USB Type-C Digital AV Adapter

USB Device: iBridge

USB Device: USB3.0 Hub

USB Device: USB3.0 Hub

Thunderbolt Bus: MacBook Pro, Apple Inc., 15.8

Thunderbolt Bus: MacBook Pro, Apple Inc., 15.8

[JimmyFunGuy9]

I've just recently had PP 2017 crash my MacBook Pro,with no other application doing it. It has been rock solid, but all of sudden it is crashing it and wonder if if is time to scrap the Adobe and go with the alternative. I was just trying to do a simple little video with no effects, nothing intricate like I have done before. Starting up and crashing and having to reboot the computer does not get the job done.I would like Adobe to make the product rock solid, instead of adding trinkets we don't even use.

[Kevin-Monahan]

Hi coregrouprev,

Do you have any third party VST plug-ins installed? Check for one called GuitarSuite and remove it. Reboot, and then relaunch the application. It may have something to do with this plug-ins suite: SimulAnalog Guitar Suite

Thanks,
Kevin

[jimm16097224]

I've been facing similar issues as you guys. I have a 2015 iMac with 16GB of RAM yet anytime I run adobe CC it crashes my machine 2-3 times every hour.

At work, on a PC, I don't have these issues, but it's CS6 at work.

Both frustrated with Apple and Adobe. I haven't seen Anything buy performa problems when running CC. If there were an equal solution for graphics I'd switch. Certainly won't use premier pro/after effects again. Wish I could drop illustrator and photoshop.

any advice would be helpful but I'm not confident it'll be fixed, too many people reportimy this issues since CC came out.

[Kevin-Monahan]

Hi JimM,

any advice would be helpful but I'm not confident it'll be fixed, too many people reportimy this issues since CC came out.

I would advise posting a crash log in the forum and filing a bug here. I can try and get to the bottom of your issue.

Thanks,
Kevin

[Kevin-Monahan]

You can also work w/ support here.

[asdfdfgh]

I have the same issues. Been fine for the last year. Since the update four days ago my screen is freezing on average every half an hour. Had my Mac checked and everything in order so it's definitely the CC update. Very frustrating. I have a presentation for a job in two days which doesn't look like it's going to get finished.

[Kevin-Monahan]

Hi Asdfdfgh,

If you have your screen freezing up, can you work with support please? They may be able to diagnose the issue with 1-1 control of your computer.

Thanks,
Kevin

[glens47063518]

I too am having issues. PPCC17 was working fine about 2 weeks ago. Then in the middle of a session it crashed. Then Adobe started an update on a few apps in my Creative Cloud. After that I could not open PPCC17 at all. Now it crashes every time I try to open and its cost me hours of frustration and days of delays, and so I had to dump all my files to another computer to finish the project.

Here are my computer specs:

OS X El Capitan Ver 10.11.6

2.3 GHz Intel Core i7

8 GB 1600 MHz DDR3

Here is the most recent crash log:

Process:               Adobe Premiere Pro CC 2017 [75152]

Path:                  /Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/MacOS/Adobe Premiere Pro CC 2017

Identifier:            com.adobe.PremierePro.CC11

Version:               11.0.2 (11.0.2)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Premiere Pro CC 2017 [75152]

User ID:               502

Date/Time:             2017-04-12 20:15:15.101 -0400

OS Version:            Mac OS X 10.11.6 (15G1217)

Report Version:        11

Anonymous UUID:        430F1591-7719-7FF9-5D89-0C88875A9FFD

Time Awake Since Boot: 430000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0:

-->

    __TEXT                 0000000100000000-0000000100003000 [   12K] r-x/rwx SM=COW  /Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/MacOS/Adobe Premiere Pro CC 2017

Application Specific Information:

/Library/Frameworks/CUDA.framework/Versions/A/CUDA

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.apple.CoreFoundation       0x00007fff8fa377a9 CFStringCompare + 25

1   CUDA                           0x0000000130819fff GetNVDADriverModelString + 287

2   CUDA                           0x000000013081d823 cuda_driver_initializer + 99

3   dyld                           0x00007fff6196010b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265

4   dyld                           0x00007fff61960284 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40

5   dyld                           0x00007fff6195c8bd ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305

6   dyld                           0x00007fff6195c852 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 198

7   dyld                           0x00007fff6195c743 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 127

8   dyld                           0x00007fff6195c9b3 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75

9   dyld                           0x00007fff61951eb0 dyld::runInitializers(ImageLoader*) + 89

10  dyld                           0x00007fff61959308 dlopen + 555

11  libdyld.dylib                 0x00007fff9053a79c dlopen + 59

12  com.apple.CoreFoundation       0x00007fff8facbad9 _CFBundleDlfcnLoadBundle + 153

13  com.apple.CoreFoundation       0x00007fff8facb958 _CFBundleLoadExecutableAndReturnError + 520

14  com.apple.CoreFoundation       0x00007fff8fb05112 CFBundleGetFunctionPointerForName + 50

15  com.adobe.ASLFoundation.framework 0x000000010080fda0 ASL::Module::GetProcAddress(std::string const&) const + 384

16  com.adobe.PluginSupport.framework 0x0000000104ad6a02 ML::PluginImpl::GetEntryPoint(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 146

17  com.adobe.VideoFilterHost.framework 0x0000000107a25be3 ML::GPUVideoFilterModule::LoadModule(int, int*) + 115

18  com.adobe.VideoFilterHost.framework 0x0000000107a24c47 ML::GPUVideoFilterModule::Create(ASL::InterfaceRef<ML::IPlugin, ML::IPlugin> const&, int*) + 55

19  com.adobe.VideoFilterHost.framework 0x0000000107a2485b ML::GPUVideoFilterFactory::CreateUnknown(ASL::InterfaceRef<ML::IPlugin, ML::IPlugin>, int, int&) + 43

20  com.adobe.PluginSupport.framework 0x0000000104ac24c2 ML::(anonymous namespace)::AddPlugin(ML::PluginEntry const&, bool&) + 7746

21  com.adobe.PluginSupport.framework 0x0000000104abe211 ML::(anonymous namespace)::LoadPluginList(ML::PluginNameList const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&) + 785

22  com.adobe.PluginSupport.framework 0x0000000104abc2d9 ML::LoadPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 3833

23  com.adobe.PluginSupport.framework 0x0000000104adca4a ML::PluginSupport::LoadAllPlugins(std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 938

24  com.adobe.PluginSupport.framework 0x0000000104adc5cb ML::PluginSupport::LoadAllPlugins(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&, std::vector<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >, std::allocator<std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > > const&) + 59

25  com.adobe.Mezzanine.framework 0x0000000108280c27 MZ::(anonymous namespace)::FullInitializer::FullInitializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool, bool) + 3047

26  com.adobe.Mezzanine.framework 0x000000010827fcf4 MZ::Initializer::Initializer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, bool, bool, bool) + 84

27  com.adobe.Frontend.framework   0x0000000100971302 FE::(anonymous namespace)::FullInitializer::FullInitializer() + 1906

28  com.adobe.Frontend.framework   0x0000000100970b15 FE::Initializer::Initializer() + 101

29  com.adobe.Frontend.framework   0x00000001009a8504 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 516

30  com.adobe.Frontend.framework   0x00000001009a9355 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 485

31  com.adobe.PremierePro.CC11     0x00000001000021d7 main + 663

32  com.adobe.PremierePro.CC11     0x0000000100001f34 start + 52

                                VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Accelerate.framework               128K        2

Activity Tracing                  2048K        2

CG backing stores                 1376K        2

CG shared images                   176K        6

CoreAnimation                       28K        3

CoreUI image file                  128K        2

Dispatch continuations            16.0M        2

Image IO                          1368K        2

Kernel Alloc Once                    8K        3

MALLOC                           125.4M       42

MALLOC guard page                   32K        7

Memory Tag 242                      12K        2

Memory Tag 249                     264K        3

Process Corpse Info               2048K        2

STACK GUARD                       56.1M       17

Stack                             15.2M       17

VM_ALLOCATE                       55.8M       55

__DATA                            65.5M      583

__GLSLBUILTINS                    2588K        2

__IMAGE                            528K        2

__LINKEDIT                       299.8M      233

__NV_CUDA                          928K        2

__TEXT                           409.9M      464

__UNICODE                          552K        2

mapped file                       44.3M       10

shared memory                     16.3M       11

===========                     =======  =======

TOTAL                              1.1G     1452

[Kevin-Monahan]

Hi GlenS,

Sorry to see you crashing there. Looks like you have NVIDIA drivers there. Can you try reinstalling those and reporting back? You also might try signing out, then signing back in from Creative Cloud.

Thanks,
Kevin

[kzobrien]

Kevin, I've tried almost everything in this thread including updating drivers and removing third party apps and I still can't get PP to work. It crashes constantly. I had adobe chat support look at my computer earlier tonight and all they did was uninstall CS6, sign in/out of CC, and @@do a clean install of PP, which all didn't work. I've been having crashing issues with PP since December but now I can no longer work around it.

This is my latest crash report, any insight would be greatly appreciated. I know it's not relevant to the problem but I'm working while pregnant and if PP crashes one more time I'm likely to burst into tears, which I'd really like to avoid. Thanks in advance.

Process:               CEPHtmlEngine [574]

Path:                  /Applications/Adobe Premiere Pro CC 2017/Adobe Premiere Pro CC 2017.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine

Identifier:            com.adobe.cep.CEPHtmlEngine

Version:               6.1.0.182 (1)

Code Type:             X86-64 (Native)

Parent Process:        Adobe Premiere Pro CC 2017 [555]

Responsible:           CEPHtmlEngine [574]

User ID:               501

Date/Time:             2017-04-13 23:30:31.982 -0400

OS Version:            Mac OS X 10.12.4 (16E195)

Report Version:        12

Anonymous UUID:        DA3CA21D-62AD-5CFB-24A4-447428B1A128

Time Awake Since Boot: 110 seconds

System Integrity Protection: enabled

Crashed Thread:        25  BrowserBlockingWorker2/73987

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

abort() called

*** error for object 0x7faea348a178: incorrect checksum for freed object - object was probably modified after being freed.

Thread 25 Crashed:: BrowserBlockingWorker2/73987

0   libsystem_kernel.dylib         0x00007fffbfe8ed42 __pthread_kill + 10

1   libsystem_pthread.dylib       0x00007fffbff7c5bf pthread_kill + 90

2   libsystem_c.dylib             0x00007fffbfdf4420 abort + 129

3   libsystem_malloc.dylib         0x00007fffbfeeef5d szone_error + 626

4   libsystem_malloc.dylib         0x00007fffbfee4f0d tiny_free_list_remove_ptr + 292

5   libsystem_malloc.dylib         0x00007fffbfef9914 tiny_free_no_lock + 1484

6   libsystem_malloc.dylib         0x00007fffbfefa0d5 free_tiny + 671

7   org.chromium.ContentShell.framework 0x00000001140ef888 0x112002000 + 34527368

8   org.chromium.ContentShell.framework 0x00000001140ef89f 0x112002000 + 34527391

9   org.chromium.ContentShell.framework 0x00000001140ef89f 0x112002000 + 34527391

10  org.chromium.ContentShell.framework 0x00000001140ef89f 0x112002000 + 34527391

11  org.chromium.ContentShell.framework 0x00000001140f3906 0x112002000 + 34543878

12  org.chromium.ContentShell.framework 0x00000001145e00ba 0x112002000 + 39706810

13  org.chromium.ContentShell.framework 0x00000001145ea29c 0x112002000 + 39748252

14  org.chromium.ContentShell.framework 0x00000001145e1539 0x112002000 + 39712057

15  org.chromium.ContentShell.framework 0x000000011216a51a 0x112002000 + 1475866

16  org.chromium.ContentShell.framework 0x0000000112169e93 0x112002000 + 1474195

17  org.chromium.ContentShell.framework 0x000000011216cc23 0x112002000 + 1485859

18  org.chromium.ContentShell.framework 0x000000011216967b 0x112002000 + 1472123

19  libsystem_pthread.dylib       0x00007fffbff799af _pthread_body + 180

20  libsystem_pthread.dylib       0x00007fffbff798fb _pthread_start + 286

21  libsystem_pthread.dylib       0x00007fffbff79101 thread_start + 13