Premiere Pro CC 2019 - Play button don´t work

[claudiak56282580]

Any Video file doesn´t play. No difference if you click "play" or "stop"

It worked for ~1year, without "any" it worked not more from one to another day.

Just installed new video/audio driver, reinstalled Adobe CC (incl. uninstall tool) , just installed the whole win10 again, no change.

Any idea on that ?

thanks.

[Vinay Dwivedi]

Check your Audio Hardware.

Make it a default one

[Shivangi_Gupta]

Hi claudiak,

Sorry for the issue. It can be an issue with the graphics card. Try changing the renderer FAQ: How to change the Video Renderer in Premiere Pro?  and then test the issue. Let us know if it works.

Thanks,

Shivangi

[татула53206074]

I have the same error, running a maximum of 1 day and all. play does not work . Very much I ask to help Council ( work worth it. Audio driver is the default

[Kevin-Monahan]

татула,

More info about your system and media please....

Hope we can assist.

Kevin

[татула53206074]

MSI Z270 GAMING M3

Intel Core i7 7700K @ 4.20GHz .

RAM - 64 gb DDR 4

Videcart - Nvidia 1070 8gb

I work with MTS files to MP4