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Premiere Pro CC 2019 won't attach full resolution media.

New Here ,
Jan 05, 2019 Jan 05, 2019

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I've been working with proxies and am ready to export, I try to attach full resolution media and it still only shows me my sequence with proxies. All the clips in the project are still proxies as well.

So far I've tried:

Putting everything offline, and attaching to full resolution clip.

Rendering sequence.

Exporting through media encoder.

Importing the footage again/replacing footage.

Creating a new project and importing the full res footage.

Deleting the proxies all together (still finds them in my recycle bin); then deleted them from there.

So at this point the proxies are gone and it is still showing me proxies in the project.

I am very lost here, any help is appreciated!

Lili

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LEGEND ,
Jan 05, 2019 Jan 05, 2019

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How are you so certain it's showing the proxies?

Neil

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New Here ,
Jan 05, 2019 Jan 05, 2019

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ProxieIssue.JPG

I guess I'm not sure it's proxies I just know that it isn't my full resolution media. This is what my sequence looks like.

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New Here ,
Jan 05, 2019 Jan 05, 2019

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Ok, this might change things. I imported a totally unrelated video file that I have never made a proxy for and it is still showing me this view. I JUST updated premiere to 2019.

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New Here ,
Jan 05, 2019 Jan 05, 2019

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Another follow-up, I brought the project up into another laptop and it worked fine, exported fine. So I've screwed up a settting or something it looks like.

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LEGEND ,
Jan 05, 2019 Jan 05, 2019

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That's a video driver issue ... you need to manually update the driver for your video card probably.

Neil

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New Here ,
Jan 06, 2019 Jan 06, 2019

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No luck so far, looks like everything is updated.

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New Here ,
Jan 06, 2019 Jan 06, 2019

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Tried importing the premiere project into after effects, got this message.NewIsssue.JPG

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Community Expert ,
Jan 06, 2019 Jan 06, 2019

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you should have the same version updates of both premiere pro and after effects

as Neil also mentioned you should manually update your video card driver,

do not run a normal windows update, go to the vendor's site and update from there.

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New Here ,
Jan 06, 2019 Jan 06, 2019

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No luck so far, looks like everything is updated.

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Adobe Employee ,
Jan 15, 2019 Jan 15, 2019

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LATEST

Hi notafan22,

Please try the steps mentioned in this article for the green preview issue.

Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors,...

Also, as Carlos recommended for the After Effects Import issue, please update Premiere Pro and After Effects to the latest version and check if it's working properly.

Let us know if it helps.

Thanks,

Sumeet

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