PREMIERE PRO CC 2022 PLAYBACK HORRIBLE

[SpaceCherryFilms]

I just upgraded to Premiere Pro CC 2022 (i still have 2020 & 2021 still installed) the playback is terrible, it constantly freezes and when i add a gpu accellerated effect (colorista & Lumetri) the timeline turns red.  It's already set to cuda.  Meanwhile both 2020 & 2021 performs flawlessly.   Im using Red Dragon 6k footage.  Also this is a clean install of Windows 11 pro.  Thanks for any help

PC specs:

OS: WINDOWS 11 PRO

AMD RYZEN 3900X

64GB RAM

GTX 1080 TI

1TB SSD - OS

1 TB SSD - Scratch Drive

4TB SSD - Footage storage

[SpaceCherryFilms]

Red Komodo

Red Raw

24fps

6k

MQ 4:2:2

Black Magic Pocket 6k 

BRaw

24fps

6k

4:2:2

PANASONIC GH5

h264 @10bit

24fps

4k

4:2:2

[SpaceCherryFilms]

Red Dragon 6k

Red Raw

40fps

6k

4:2:2

[natasham33445923]

Exactly the same here. It's impossible to get anything done in Prem Pro... Any change is not visible and has to be rendered and that takes a lifetime as well.

[R Neil Haugen]

Natasha,

No way to even guess what your troubles might be, and there are all sorts of things  that could be.

How about creating a new thread on the forum, give us the details, and see if we can help sort it out?

Neil

[willclegg]

Also having the same playback issues with v22.

Sony FX3

XAVC S-I 4K, 10 bit 4:2:2 @ 24fps

Same timeline and settings work perfectly in 15.4.1. I have an RTX 3080 gpu. Doesn't seem like premiere v22 wants to utilize it.

[tcmediauser]

Same here with Fuji XT3 files.

4k 60p 4:2:0

[Mesut Or]

Sony NX-200

XAVCS 50p  50Mb/s  4:2:0

Its not possible to playback at 2x , 4x speed in v22 and it doesnt use Gpu either.

With v15.4 everything works fine.

Win 10 Pro

Ryzen 5 2600

Nvidia Gtx 1070

16Gb 3200 mhz Ram

1Tb samsung 860 Evo Nvme ssd for all footage and Adobe cache files

[Fergus H]

If you're having playback issues after upgrading, I would definitely recommend clearing your media cache and checking the system compatibility report for GPU driver issues. While this might seem like generic "did you turn it off and back on again"-type advice, it's really not: performance should have improved in the new version, so if you're seeing poor performance - particularly if it's just terrible - then there's something else going on. Try the steps below and please let us know. 

Media Cache:
https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-clear-your-media-cache-in-30-seco...

System compatibility report:
https://helpx.adobe.com/premiere-pro/using/system-compatibility-report.html

Other Troubleshooting steps:
https://helpx.adobe.com/premiere-pro/kb/troubleshoot_playback_performance.html 

Would you please let us know if that helps? 

Thanks!

Fergus

[willclegg]

No compability issues in report, media cache cleared. Playback is still a disaster in v22, works perfectly with same timeline and media in 15.4.1

[Fergus H]

Will, thanks for the info. I'm just heading out of the office for the evening but I'll check with some colleages and see what they'd suggest. I'm a product manager for collaboration in our apps so this isn't my area of expertise but I'm very keen to help you get good performance.

[ohorvath]

I can repro the issue with fresh installs also. I just bought a new Macbook Pro 14 and installed Adobe Premiere as a first software. And it's broken. No issues with earlier versions, same media, same sequence. I've tried multiple computers and experiencing the same. I checked activity monitor and 2022 is not using any GPU power but the CPU usage is extremely high. With 2021, no CPU usage but GPU. So it seems 2022 GPU support is completely broken out of the box. Tried with Intel and M1 processors also. 

[willclegg]

This mirrors my experience.  GPU fans aren't running at all, CPU seems to be trying to do all of the work.  Hardware acceleration is definitely turned on in my Premiere v22, but not actually engaging the GPU. v15.4.1 is using the GPU properly on the same machine, playback is fine there.  

[Sumeet Kumar Choubey]

Hi @willclegg & @ohorvath ,

Please try these steps & check if it's fixing the playback issue.

• Set Playback Resolution to Full in Program monitor.
• Right-click on Program monitor & enable High Quality Playback.

Let us know if it helps.

@ohorvath Please confirm the specifications of the media files with which you are experiencing the playback issues. Also, on your M1 system, is the option for Hardware accelerated decoding enabled (Premiere Pro menu > Preferences >  Media)?

Thanks,

Sumeet

[willclegg]

Have done these already, did not have an impact --

Will Clegg

personal info removed by mod

[willclegg]

Just want to follow up here to say that after a restart, I tried these steps in v22 again and now I have smooth playback again! It's not great with full resolution, but I usually work at half resolution anyway.  I think the key was "Right-click on Program monitor and enable High Quality playback." I can recreate (and eliminate) the issue by toggling this on and off now. 

I would have never found this on my own... didn't even know it was an option. And I have been using Premiere for I don't even know how long.

[OBrotherBear]

This worked for me. Right clicking and slecting high quality playback fixed the problem entirely. 

[waltergeddes]

Hi Fergus.

I have the exact same issues too. 

I have found that if I install the 15.4.1 (Pro 21) version it plays back just perfect. If I open a project in Pro 22 it gives me one screen clip every 2 seconds of play. Audio carries on but not playback of image in the source monitor.

Currently I have reverted to Pro 21 in order to carry on working with my projects.   

Regards

Walter 

[waltergeddes]

I just turned the playback to full and it works perfect. It doesn't on 1/2 or 1/4 playback. For full playback all is loooking good in that respect. 

[Baffy19]

You know perfectly well that this is nonsense.

Here (v.22) there is a decrease in performance in playback on the timeline. If it's not clear at all, take a general look at how the panel workspaces work. Switch back and forth between them and see how Premiere reacts to an idiotic situation. What can we say about performance in general. Nothing

[Jannick5E16]

Exact same Issue,

MP4 codec from A7S III, it actually plays back BETTER after unchecking hardware accelerated decoding. Desaster.

Machine is more than capable, fresh install, High Qual playback, full res. 

RTX 3060

12 Core @ 5GHZ

128GB RAM.

[Jannick5E16]

Computer is tanking so hard that the mouse freezes in 22. and now I'm stuck with it.

[Jannick5E16]

Update: Updating to latest Geforce Drivers did improve experience.

[Sumeet Kumar Choubey]

Hi Jannick5E16,

Sorry about the poor experience. We would recommend using the latest Studio drivers for RTX 3060. Let us know if you are using 4:2:2 10bit files from A7SIII, or is it 4:2:0 8bit?

Also, are you experiencing this even after setting the Playback Resolution to Full & enabling High-Quality Playback in Program monitor?

Thanks,

Sumeet

[Jannick5E16]

Hey Sumeet, 

Yeah, as mentioned I have set it to High-Qual and Full Res and I have the latest drivers...

The Codec: Video Codec Type: MP4/MOV H.264 10 bit 4:2:2

[Jannick5E16]

The CPU fans are HOWLIN' when I am shuttling through the footage. CPU is getting tanked, GPU is chilling at a leasurely 5-10%