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Darn, this is bad. I'm having flashbacks to Pr CS6.0.0. I keep getting this error, which leads to a crash:
Premiere Pro has encountered an error.
[/siree64/releases/2013.02/PremierePro/
Messanine/Make/Mac/../../Src/Utilities.cpp-780]
Pr CC has been working pretty well on older CS6 projects and new projects started in CC.
For the record, I'm a professional Premiere Pro power user; not a novice.
This recurring problem happens when I just click on audio or video certain clips in a timeline. I exported this project from FCP7 via XML and into Pr CC. All the sync clips are double system; video from a Canon transcoded to ProRes; audio files are .WAV from a Zoom recorder.
{Sidebar: I have an ongoing project in CC I started in CS6 with Canon H264 video, and Zoom audio. I'm not having the same problems.}
I exported this problem project to XML from Pr CC, opened it in Pr CS6, and I don't get the crashes when clicking on clips.
This is a new issue with PrCC, and apparently projects imported via XML.
I did all the usual maintanence: Trashed prefs, previews and Media Cache. Ran Disk Warrior. Problem persists.
Workaround is, once I locate a clip that causes the crash, use In and Out around the clip to lift it, then replace manually. Slow going. LOTS of crashing. Every few minutes. Once the media is replaced, the crashing stops. So, this rules out corrupt media. Besides, I ran Digital Rebellion's Corrupt Clip Finder, and all media on this project passes as not corrupted. I save about every minute now, so as not to lose too much work.
Silver lining: Pr CC launches about ten times faster than Pr CS6, so getting back to work after a crash is faster.
If anybody has a clue on how to stop this, please chime in.
Thanks for the sample file. With it I was able to reproduce the failure and we are working on a fix. The failure is happening during the audio level keyframe translation.
As a not very pretty work around: If you delete the audio level keyframes the import will succeed.
-Jess
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Hi Pete,
Jesse has found and fixed the issue in a future release. Thanks for helping us track this down.
Cheers
Dave
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Same error happening when I link any audio to a .mov's DNxHD video layer in any new CC project file. Audio linked to a .mp4 video layer won't make Premiere crash.
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This report is from today. Hope it helps...
Process: | Adobe Premiere Pro CS6 [1273] |
Path: | /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6 |
Identifier: | com.adobe.AdobePremierePro |
Version: | 6.0.5 (6.0.5) |
Code Type: | X86-64 (Native) |
Parent Process: launchd [94]
User ID: | 501 |
Date/Time: | 2013-10-14 14:29:43.188 -0400 |
OS Version: | Mac OS X 10.8.5 (12F45) |
Report Version: 10
Interval Since Last Report: | 5550 sec |
Crashes Since Last Report: | 3 |
Per-App Interval Since Last Report: 4249 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: | 4AE0603B-F3D9-9D8A-2183-3EC22CAAD3DA |
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib | 0x00007fff928b5212 __pthread_kill + 10 | |
1 libsystem_c.dylib | 0x00007fff972c1b24 pthread_kill + 90 | |
2 libsystem_c.dylib | 0x00007fff97305f61 abort + 143 | |
3 com.adobe.premiere.frontend | 0x000000010c77e291 UnixInterruptSignal(int) + 49 | |
4 libsystem_c.dylib | 0x00007fff972ae90a _sigtramp + 26 | |
5 libsystem_kernel.dylib | 0x00007fff928b5212 __pthread_kill + 10 | |
6 libsystem_c.dylib | 0x00007fff972c1b24 pthread_kill + 90 | |
7 libsystem_c.dylib | 0x00007fff97305f61 abort + 143 | |
8 libc++abi.dylib | 0x00007fff8d1159eb abort_message + 257 | |
9 libc++abi.dylib | 0x00007fff8d11339a default_terminate() + 28 | |
10 libobjc.A.dylib | 0x00007fff8e2c7873 _objc_terminate() + 91 | |
11 libc++.1.dylib | 0x00007fff971468fe std::terminate() + 20 | |
12 libobjc.A.dylib | 0x00007fff8e2c75de objc_terminate + 9 | |
13 libdispatch.dylib | 0x00007fff90fc70ca _dispatch_client_callout + 28 | |
14 libdispatch.dylib | 0x00007fff90fcb96f _dispatch_after_timer_callback + 22 | |
15 libdispatch.dylib | 0x00007fff90fc70b6 _dispatch_client_callout + 8 | |
16 libdispatch.dylib | 0x00007fff90fc929b _dispatch_source_invoke + 691 | |
17 libdispatch.dylib | 0x00007fff90fc8305 _dispatch_queue_invoke + 72 | |
18 libdispatch.dylib | 0x00007fff90fcc091 _dispatch_main_queue_callback_4CF + 220 | |
19 com.apple.CoreFoundation | 0x00007fff93f04b4c __CFRunLoopRun + 1644 | |
20 com.apple.CoreFoundation | 0x00007fff93f040e2 CFRunLoopRunSpecific + 290 | |
21 com.apple.HIToolbox | 0x00007fff9341aeb4 RunCurrentEventLoopInMode + 209 | |
22 com.apple.HIToolbox | 0x00007fff9341ac52 ReceiveNextEventCommon + 356 | |
23 com.apple.HIToolbox | 0x00007fff9341aae3 BlockUntilNextEventMatchingListInMode + 62 | |
24 com.apple.AppKit | 0x00007fff98664533 _DPSNextEvent + 685 | |
25 com.apple.AppKit | 0x00007fff98663df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 | |
26 com.apple.AppKit | 0x00007fff989b81ba NSCoreDragBlockingProc + 101 | |
27 com.apple.HIServices | 0x00007fff937af852 SampleMouseAndKeyboard + 102 | |
28 com.apple.HIServices | 0x00007fff937af56c DragInApplication + 50 | |
29 com.apple.HIServices | 0x00007fff937aec69 CoreDragStartDragging + 519 | |
30 com.apple.AppKit | 0x00007fff989b6120 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 881 | |
31 com.apple.AppKit | 0x00007fff989b744a -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1455 | |
32 com.apple.AppKit | 0x00007fff98c66fd0 -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 133 | |
33 com.adobe.dvaui.framework | 0x000000010349ba5a -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 58 | |
34 com.adobe.dvaui.framework | 0x00000001033c9d5d dvaui::datatransfer::OS_SendData::DoDragAndDrop(int, int*) + 407 | |
35 com.adobe.UIFramework.framework | 0x0000000103c29941 UIF::DataSource::DoDragAndDrop(int const&, int*, boost::intrusive_ptr<dvaui::drawbot::ImageInterface>) + 687 | |
36 com.adobe.HandlerProject.framework | 0x00000001094b5613 HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 1585 | |
37 com.adobe.HandlerProject.framework | 0x00000001094b4fdd non-virtual thunk to HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 13 | |
38 com.adobe.HandlerProject.framework | 0x00000001094c28d4 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::DragSelection() + 56 | |
39 com.adobe.HandlerProject.framework | 0x00000001094c5219 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::MouseMoveSelf(ASL::ParamPoint<int> const&, UIF::KeyModifiers const&) + 121 | |
40 com.adobe.UIFramework.framework | 0x0000000103cbdc45 UIF::SubViewMouseCaptureImpl::DoMouseEvent(dvaui::ui::MouseEvent const&) + 273 | |
41 com.adobe.dvaui.framework | 0x000000010343d00d dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 425 | |
42 com.adobe.dvaui.framework | 0x000000010343d28c dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 118 | |
43 com.adobe.dvaui.framework | 0x000000010343d33f dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 63 | |
44 com.adobe.dvaui.framework | 0x00000001034a4c12 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 702 | |
45 com.adobe.dvaui.framework | 0x00000001034a2ad0 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 286 | |
46 com.adobe.dvaui.framework | 0x00000001034927e6 dvaui::ui::OS_View::UI_DispatchPlatformMouseDragEvent(dvaui::ui::OS_Event const&) + 20 | |
47 com.adobe.dvaui.framework | 0x00000001034a199d dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 223 | |
48 com.adobe.dvaui.framework | 0x00000001034a3008 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 28 | |
49 com.adobe.dvaui.framework | 0x000000010349fae7 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57 | |
50 com.adobe.dvacore.framework | 0x000000010018ba0e int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28 | |
51 com.adobe.premiere.frontend | 0x000000010c743735 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 57 | |
52 com.adobe.dvacore.framework | 0x000000010018b900 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::function0<void>, bool*) + 112 | |
53 com.adobe.dvacore.framework | 0x000000010018de3d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125 | |
54 com.adobe.dvaui.framework | 0x00000001034985cf -[DVAMacContainerView mouseDragged:] + 127 | |
55 com.apple.AppKit | 0x00007fff98749b81 -[NSWindow sendEvent:] + 8504 | |
56 com.apple.AppKit | 0x00007fff98745644 -[NSApplication sendEvent:] + 5761 | |
57 com.adobe.dvaui.framework | 0x0000000103492bd6 -[DVAMacApplication sendEvent:] + 630 | |
58 com.adobe.premiere.frontend | 0x000000010c77c530 -[PremiereCocoaMacApplication sendEvent:] + 304 | |
59 com.apple.AppKit | 0x00007fff9865b21a -[NSApplication run] + 636 | |
60 com.adobe.premiere.frontend | 0x000000010c77d794 FE::MacApplication::RunSelf() + 44 | |
61 com.adobe.premiere.frontend | 0x000000010c727dff FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 5681 | |
62 com.adobe.premiere.frontend | 0x000000010c77ed0c AppMain + 380 | |
63 com.adobe.premiere.startup | 0x000000010c8ef1d7 Run + 247 | |
64 com.adobe.AdobePremierePro | 0x00000001000038b7 main + 647 | |
65 com.adobe.AdobePremierePro | 0x000000010000361c start + 52 |
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Jim Curtis wrote:
Darn, this is bad. I'm having flashbacks to Pr CS6.0.0. I keep getting this error, which leads to a crash:
Premiere Pro has encountered an error.
[/siree64/releases/2013.02/PremierePro/
Messanine/Make/Mac/../../Src/Utilities.cpp-780]
I checked the code, that function is trying to get the framerate (specifically the audio sample rate) from an Audio Clip that doesn't actually exist.
Since you said this is from an FCP XML, it means that somewhere in the translation of the FCP XML to our own Project XML, something is going wrong and there aren't enough seatbelts to detect the error and so your project is in a bad state. Sometimes resaving the project can fix itself (I've seen that in some scenarios). Reading your workaround with the lift workflow, you may want to offline all clips and then perhaps relink the media.
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I'm seeing there have been a few staff replies. Any link to a solution?
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We have not released an update since Jesse and Dave chimed in above. A significant update is close to being released. This blog discusses most of the new features (but not bug fixes like the one at issue here): http://blogs.adobe.com/premierepro/2013/09/adobe-premiere-pro-cc-october-2013-release.html
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[/PPro11.1.2/releases/2017.03/shared/adobe/MediaCore/MediaFoundation/Src/Keyframe/BezierCore.cpp-61]
ARGH
[/PPro11.1.2/releases/2017.03/shared/adobe/MediaCore/MediaFoundation/Src/Keyframe/BezierCore.cpp-61]
Any recent fixes for this issue?