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5

Premiere Pro Crashing consistently on M1 Max

New Here ,
Nov 11, 2021 Nov 11, 2021

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Hey everyone, 

 

I just recieved my new 14 inch M1 Max (32gb RAM) and I'm having a lot of issues with 2022 Premiere Pro crashes. I'm no expert in the software but essentially PP just freezes and becomes unable to scrub through clips/locate media. Can anyone give me some help? I imagine I haven't set something up properly. 

TOPICS
Crash , Error or problem , Freeze or hang , Performance

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Adobe Employee ,
Apr 15, 2022 Apr 15, 2022

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Hi alexm22159400,

 

We're sorry to hear about this. Is it crashing while doing anything specific, or is it random? What type of media files are you working with? Also, if possible, please check if any crash logs are generated on the system. It can help us in diagnosing the issue properly.

 

Thanks,

Sumeet

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LEGEND ,
Apr 15, 2022 Apr 15, 2022

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New Here ,
Jun 07, 2022 Jun 07, 2022

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Do yourself a favor and switch over to Davinci Resolve Studio. I'm 3 days in. My goodness am I glad I did. Still paying for PP too which is unbelievable on Adobes part, but I'll cringe thru the rest of the year, luckily now actually having the ability to get work done. 

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Explorer ,
Jun 07, 2022 Jun 07, 2022

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I have many of the same issues mentioned in this thread. The closest resovle has been by Adobe reverting me back to last years version. But that doesn't work with what I am editing and the current files I have from the 22 version. 

 

After talking with over 20 techs and having them run the gantlent of "fixes" it is seeming like Adobe just doesn't care. Has no clue or won't bother with it anymore cause they cant fix it. 

In unrelated but Adobe issues, LR is still not functioning properly from brush issues to lens calibration and combatability issues. 

Months of M1 issues is making me think its time to find another program to use. And I would definatly contact them about getting credits back for the issues.

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New Here ,
Jun 07, 2022 Jun 07, 2022

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not a bad idea on credits back. I cant use it so why am I paying for the newest features if I cant use them? Yea I never got it resolved. I had to go back to older versions. 

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New Here ,
Jul 13, 2022 Jul 13, 2022

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Chiming in on this thread as well. Just received our new M1 Ultra Mac Studios but it's even worse. Premeire just doesn't crash, it locks up the entire OS, shuts down and reboots our entire systems. It always occurs when simply trying to watch a playback of a sequence. The audio will start to stutter, Premeir freezes up, then the OS completely shuts down and the Macs reboot. When it happens again, I'll come back and post the crash report.

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Explorer ,
Jul 13, 2022 Jul 13, 2022

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Found a resolution, maybe, from one tech support person. Go to your
applications running program and see if you’re running the Apple silicone
or Intel version. If it’s running Intel, right click on that application,
get info, then change the default to always open Apple silicone. Restart
computer and try running then again. --
Christopher Anderson

www.madplaidphotography.com
IG: @madplaidphotography <>
FB: @madplaidphotos <>
Phone: 301-806-6509

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New Here ,
Jul 13, 2022 Jul 13, 2022

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This was my last resort but if it's stops the crashing it'll have to do. To clarify for others with this issue, I think what MadPlaid means is to navigate to your applications folder, select the Adobe Premiere Pro app, the select 'Get Info' from the menu or 'Command-i' on the keyboard and check the box that says 'Open using Rosetta'.  This bascially forces Premiere Pro to run in intel emulation mode.

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New Here ,
Jul 13, 2022 Jul 13, 2022

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Here's the most recent crash report. Just happened again about 20 minutes ago.

 

panic(cpu 1 caller 0xfffffe001c83f934): Spinlock[0xfffffe29a421e590] timeout after 12583873 ticks; current state: 0, start time: 386470478963, now: 386483062836, timeout: 12582912 @locks.c:373
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 21F79
Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:37 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T6000
Fileset Kernelcache UUID: 77B58D4501F17D9FA036CFE982C6B773
Kernel UUID: C44613B0-01A6-3609-A18D-29AC6CE3DAAF
iBoot version: iBoot-7459.121.3
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x0000000014f28000
KernelCache base:  0xfffffe001bf2c000
Kernel slide:      0x00000000156e4000
Kernel text base:  0xfffffe001c6e8000
Kernel text exec slide: 0x00000000157cc000
Kernel text exec base:  0xfffffe001c7d0000
mach_absolute_time: 0x59fc3e5807
Epoch Time:        sec       usec
  Boot    : 0x62cec864 0x0007c9cd
  Sleep   : 0x00000000 0x00000000
  Wake    : 0x00000000 0x00000000
  Calendar: 0x62cf0745 0x0004774b
 
Zone info:
  Zone map: 0xfffffe100a478000 - 0xfffffe300a478000
  . VM    : 0xfffffe100a478000 - 0xfffffe14d7144000
  . RO    : 0xfffffe14d7144000 - 0xfffffe1670adc000
  . GEN0  : 0xfffffe1670adc000 - 0xfffffe1b3d7a8000
  . GEN1  : 0xfffffe1b3d7a8000 - 0xfffffe200a474000
  . GEN2  : 0xfffffe200a474000 - 0xfffffe24d7140000
  . GEN3  : 0xfffffe24d7140000 - 0xfffffe29a3e0c000
  . DATA  : 0xfffffe29a3e0c000 - 0xfffffe300a478000
  Metadata: 0xfffffe3051d90000 - 0xfffffe3059d90000
  Bitmaps : 0xfffffe3059d90000 - 0xfffffe3079d90000
 
CORE 0 PVH locks held: None
CORE 1 PVH locks held: None
CORE 2 PVH locks held: None
CORE 3 PVH locks held: None
CORE 4 PVH locks held: None
CORE 5 PVH locks held: None
CORE 6 PVH locks held: None
CORE 7 PVH locks held: None
CORE 8 PVH locks held: None
CORE 9 PVH locks held: None
CORE 10 PVH locks held: None
CORE 11 PVH locks held: None
CORE 12 PVH locks held: None
CORE 13 PVH locks held: None
CORE 14 PVH locks held: None
CORE 15 PVH locks held: None
CORE 16 PVH locks held: None
CORE 17 PVH locks held: None
CORE 18 PVH locks held: None
CORE 19 PVH locks held: None
CORE 0: PC=0xfffffe001c83f6a0, LR=0xfffffe001c95cec4, FP=0xfffffe502fb23e10
CORE 1 is the one that panicked. Check the full backtrace for details.
CORE 2: PC=0xfffffe001c83f6f8, LR=0xfffffe001c95cec4, FP=0xfffffe5031033c00
CORE 3: PC=0xfffffe001c83f6a4, LR=0xfffffe001c95cec4, FP=0xfffffe502dab3c00
CORE 4: PC=0xfffffe001c83f6f8, LR=0xfffffe001c95cec4, FP=0xfffffe502d1d3be0
CORE 5: PC=0xfffffe001c83f6f8, LR=0xfffffe001c95cec4, FP=0xfffffe502ca43c00
CORE 6: PC=0xfffffe001c83f6f8, LR=0xfffffe001c95cec4, FP=0xfffffe50311cbbc0
CORE 7: PC=0xfffffe001c83f6f8, LR=0xfffffe001c95cec4, FP=0xfffffe503129bc00
CORE 8: PC=0xfffffe001c83f6a4, LR=0xfffffe001c95cec4, FP=0xfffffe503141bc00
CORE 9: PC=0xfffffe001c83f6f8, LR=0xfffffe001c95cec4, FP=0xfffffe5030a53c00
CORE 10: PC=0xfffffe001c83f6a0, LR=0xfffffe001c95cec4, FP=0xfffffe502dc53e10
CORE 11: PC=0xfffffe001c83f6f8, LR=0xfffffe001c95cec4, FP=0xfffffe502fdd3e10
CORE 12: PC=0xfffffe001c83f6fc, LR=0xfffffe001c95cec4, FP=0xfffffe502fdc3c00
CORE 13: PC=0xfffffe001c83f6fc, LR=0xfffffe001c95cec4, FP=0xfffffe502ce73c00
CORE 14: PC=0x00000001bbbcd738, LR=0x00000001bbc05384, FP=0x00000002c7466bb0
CORE 15: PC=0xfffffe001c8479c8, LR=0xfffffe001c84759c, FP=0xfffffe502fa13750
CORE 16: PC=0xfffffe001c83f6fc, LR=0xfffffe001c95cec4, FP=0xfffffe50312bbc00
CORE 17: PC=0xfffffe001c83f6fc, LR=0xfffffe001c95cec4, FP=0xfffffe502ece3c00
CORE 18: PC=0xfffffe001c83f6fc, LR=0xfffffe001c95cec4, FP=0xfffffe502ed63c00
CORE 19: PC=0xfffffe001c83f6fc, LR=0xfffffe001c95cec4, FP=0xfffffe503147bc00
Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space
Panicked task 0xfffffe20082ded48: 3048 pages, 26 threads: pid 721: AdobeIPCBroker
Panicked thread: 0xfffffe2009205860, backtrace: 0xfffffe503142b4c0, tid: 11237
 lr: 0xfffffe001c829124  fp: 0xfffffe503142b530
 lr: 0xfffffe001c828dec  fp: 0xfffffe503142b5a0
 lr: 0xfffffe001c96df2c  fp: 0xfffffe503142b5c0
 lr: 0xfffffe001c95fd00  fp: 0xfffffe503142b630
 lr: 0xfffffe001c95d9ac  fp: 0xfffffe503142b6f0
 lr: 0xfffffe001c7d77f8  fp: 0xfffffe503142b700
 lr: 0xfffffe001c828a70  fp: 0xfffffe503142baa0
 lr: 0xfffffe001c828a70  fp: 0xfffffe503142bb10
 lr: 0xfffffe001d04f120  fp: 0xfffffe503142bb30
 lr: 0xfffffe001c83f934  fp: 0xfffffe503142bb80
 lr: 0xfffffe001c83f724  fp: 0xfffffe503142bbe0
 lr: 0xfffffe001c95cec4  fp: 0xfffffe503142bc40
 lr: 0xfffffe001f48633c  fp: 0xfffffe503142bd00
 lr: 0xfffffe001f488c3c  fp: 0xfffffe503142bd90
 lr: 0xfffffe001cd1bb54  fp: 0xfffffe503142bdb0
 lr: 0xfffffe001ce900a0  fp: 0xfffffe503142be50
 lr: 0xfffffe001c95da80  fp: 0xfffffe503142bf10
 lr: 0xfffffe001c7d77f8  fp: 0xfffffe503142bf20
      Kernel Extensions in backtrace:
         com.apple.kec.pthread(1.0)[A7843EAB-C859-3B26-84FA-4805DEB1B7AC]@0xfffffe001f484930->0xfffffe001f48a9cb
 
last started kext at 1288926923: com.apple.filesystems.smbfs 4.0 (addr 0xfffffe001c6ccc30, size 64867)
loaded kexts:
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com.apple.driver.AppleTopCaseHIDEventDriver 5450.8
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com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.nke.l2tp 1.9
com.apple.filesystems.tmpfs 1
com.apple.filesystems.lifs 1
com.apple.filesystems.apfs 1934.121.2
com.apple.IOTextEncryptionFamily 1.0.0
com.apple.filesystems.hfs.kext 583.100.10
com.apple.security.BootPolicy 1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleSmartIO2 1
com.apple.driver.ApplePMP 1
com.apple.AppleEmbeddedSimpleSPINORFlasher 1
com.apple.driver.AppleSN012776Amp 550.3
com.apple.driver.AppleCS42L84Audio 550.3
com.apple.driver.AppleT6000SOCTuner 1
com.apple.driver.AppleT6002CLPC 1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAOPVoiceTrigger 140.1
com.apple.driver.ApplePMPFirmware 1
com.apple.driver.AppleMCDP29XXUpdateSupport 1
com.apple.driver.AudioDMAController-T600x 150.1
com.apple.driver.AppleSPIMC 1
com.apple.driver.AppleAVE2 550.16.0
com.apple.driver.AppleSDXC 3.2.1
com.apple.driver.AppleEventLogHandler 1
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com.apple.driver.AppleSerialShim 1
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com.apple.driver.AppleT6001PMGR 1
com.apple.AGXG13X 190.20
com.apple.driver.AppleS8000AES 1
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com.apple.driver.AppleAVD 564
com.apple.driver.AppleSPMIPMU 1.0.1
com.apple.driver.usb.AppleSynopsysUSB40XHCI 1
com.apple.driver.AppleJPEGDriver 4.8.1
com.apple.driver.AppleProResHW 176.6.0
com.apple.driver.AppleMobileDispT600X-DCP 140.0
com.apple.driver.AppleS8000DWI 1.0.0d1
com.apple.driver.AppleInterruptControllerV2 1.0.0d1
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com.apple.driver.AppleBluetoothModule 1
com.apple.driver.AppleBCMWLANBusInterfacePCIe 1
com.apple.driver.AppleS5L8940XI2C 1.0.0d2
com.apple.driver.AppleT6000DART 1
com.apple.driver.AppleT6000 1
com.apple.driver.AppleM68Buttons 1.0.0d1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.usb.AppleUSBUserHCI 1
com.apple.iokit.IOKitRegistryCompatibility 1
com.apple.iokit.EndpointSecurity 1
com.apple.driver.AppleDiskImages2 126.100.13
com.apple.AppleSystemPolicy 2.0.0
com.apple.nke.applicationfirewall 402
com.apple.kec.InvalidateHmac 1
com.apple.kec.AppleEncryptedArchive 1
com.apple.driver.AppleHIDKeyboard 228.2
com.apple.driver.driverkit.serial 6.0.0
com.apple.driver.AppleActuatorDriver 5450.14
com.apple.driver.AppleMultitouchDriver 5450.14
com.apple.driver.AppleInputDeviceSupport 5450.4
com.apple.driver.AppleHSBluetoothDriver 5450.8
com.apple.driver.IOBluetoothHIDDriver 9.0.0
com.apple.iokit.IOAVBFamily 1040.6
com.apple.plugin.IOgPTPPlugin 1040.3
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.kext.triggers 1.0
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.AppleMesaSEPDriver 100.99
com.apple.iokit.IOBiometricFamily 1
com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 8.5.1
com.apple.driver.AppleEthernetAquantiaAqtion 1.0.64
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.AppleUSBAudio 416.2
com.apple.iokit.IOAudioFamily 340.2
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleConvergedIPCOLYBTControl 1
com.apple.driver.AppleConvergedPCI 1
com.apple.driver.AppleBluetoothDebug 1
com.apple.driver.DiskImages.KernelBacked 493.0.0
com.apple.driver.AppleTrustedAccessory 1
com.apple.iokit.AppleSEPGenericTransfer 1
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com.apple.driver.AppleXsanScheme 3
com.apple.driver.usb.AppleEmbeddedUSBXHCIPCI 1
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com.apple.driver.AppleEmbeddedUSB 1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4
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com.apple.driver.AppleBSDKextStarter 3
com.apple.filesystems.hfs.encodings.kext 1
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com.apple.driver.DCPDPFamilyProxy 1
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com.apple.iokit.AppleARMIISAudio 140.2
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com.apple.driver.AppleEmbeddedAudioLibs 140.1
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com.apple.driver.AppleIISController 140.1
com.apple.driver.AppleAudioClockLibs 140.1
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com.apple.iokit.IOSurface 302.14
com.apple.driver.IODARTFamily 1
com.apple.security.quarantine 4
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com.apple.security.AppleImage4 4.2.0
com.apple.kext.CoreTrust 1
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com.apple.driver.AppleARMPlatform 1.0.2
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com.apple.iokit.IOReportFamily 47
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 12.0
 
 
 
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Adobe Employee ,
Jul 21, 2022 Jul 21, 2022

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Hi pertyn,

Sorry! Try allocating more RAM to Premiere Pro in Memory Preferences. See if that helps. If not, let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Aug 24, 2023 Aug 24, 2023

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Hi guys,

 

I think i found à solution. Écrase all your plugin in reanstall the version 23.0 thé first one that came out in 2023. I also rebooted my computer but i think you dont need to do that not shure but the plugin thing i saw somwhere and now it works like a charm

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New Here ,
Aug 22, 2024 Aug 22, 2024

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Same here.   The beta version crashes consistently when I close the app.  

 

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