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Hello,
i have an issue while exporting footage from Premiere Pro.
Hardware: Dell XPS 9700, Intel 10th Generation, Geforce GTX 1650Ti - Driver 462.59 (latest one of today), Windows 10, Premiere Pro 15.2, latest verion from Creative Cloud of today,
I am trying to export a really short video, export size 31MB with H.264 high bitrate.
I am not an expert in premiere pro and am starting to work more and more with it.
What am i doing wrong?
Please help!
There is something wrong with the app.mp4 file
If you convert with Handbrake first, it will export within Premiere.
As Ann said Premiere and Media Encoder has problems with the video file.
Attached is your updated project with a Handbrake conversion and a test final export if it is any use to you.
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Exports that don't finish can be very frustrating.
As a test, try doing an export where you enable "Match Sequence Settings" in the Export Settings dialog box. Does this export as expected?
Take a look at what clip, effect and/or font is being used at the tail of the edit. When exports fail around the same time each attempt, that's a sign that something in the Sequence may be causing the issue.
Sometimes the drive that you're exporting to can be an issue. You could try choosing a different location as well.
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What is happening in the timeline at about 95% of the way through, any odd effects? Also try exporting just the video without the sound to rule out any audio conversion problems.
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Would you be willing or able to share the complete project, including media, via dropbox so we can try it on our systems.
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sure, is there an easy way to export the project and the media together?
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https://www.dropbox.com/s/4zcu96uwsms9o8o/Copied_camp-video.zip?dl=0
this is the link with all the files.
I hope you can help.
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There is something wrong with the app.mp4 file
If you convert with Handbrake first, it will export within Premiere.
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As Ann said Premiere and Media Encoder has problems with the video file.
Attached is your updated project with a Handbrake conversion and a test final export if it is any use to you.
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You are great!
how can I see that there is a problem with a video file? As a single file it is playing? Is there a way to check it before using in Premiere pro, or somewhere to see that Premiere has a problem with it?
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I ran the file Android app.mp4 through TMPGEnc Smart Renderer 5 and that worked and i could export successfully without the need to re-encode it. One can use the free of charge ffmpeg as well without re-encoding the file.
TMPGEnc Smart Renderer 5 is for me a must have today since Premiere Pro has gotten more and more troublesome with mp4-files. For many project i don´t even use Premiere Pro today since other software handle mp4-files without issues. The same mp4-file in Premiere Pro causes trouble, chrashes, problems with exports, freezing, etc, etc.
The Premiere Pro engineers must step up and fix this once and for all.
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a Big thanks!
I was starting to worry, that my hardware specs are not enough for this simple task.....
Thanks for the help! Really appreciate it.