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A
Anonymous
August 23, 2009
解決済み

Premiere Pro not responding

  • August 23, 2009
  • 返信数 6.
  • 121095 ビュー

Hello,

Yesterday I was working on a project when I suddenly experienced frequent and random hanging. Later on I can't even open the file without the dreaded Not Responding thing. I thought the project file was corrupted so I deleted it.

Today I restarted the whole thing but halfway through it hanged. Now, I can't open the file without Not Responding, again!

Help!

CPU: Intel Core 2 Duo  E8400 @ 3.6GHz

Memory: 1GB Crucial DDR2-800MHz x2

Video: Nvidia Geforce 9600GT

      このトピックへの返信は締め切られました。
      解決に役立った回答 Harm_Millaard

      Motion pictures: “QuickTime Motion JPEG” (motion pictures with audio)

      I guessed MediaInfo is right then.

      ***

      Also, does I/O Error indicates a hardware problem/failure? Because I get that when trying to render in Uncompressed Microsoft AVI, but I have NO problems rendering using QuickTime > Photo - JPEG or PNG. I think I'll go for Photo - JPEG then since it's fast and pretty good quality. PNG is great but the file size is a tad too big, although it is lossless (I compared the original with the rendered one). Photo-JPEG has a slight loss of color quality, but it's still pretty decent.


      We are now at post # 68 and the only conclusion I can draw from this extended discussion is that your source material from a digital still camera is not suitable for editing with PR and you may be better served with a consumer application like the free WMM or the low cost alternatives such as PE, Magix, and the like.

      返信数 6

      F
      F. A.15A9
      Participant
      December 24, 2020

      It is a big frustration. The premiere is so expensive and is not working. I definitely will jump for DaVinci. Not excuses. It is ridiculous ... especially this kind of explanation.

       
        A
        Anonymous
        September 1, 2009

        Bump

        Harm_Millaard
        Harm_Millaard
        Inspiring
        September 1, 2009

        The only thing you could try is to use some DV material and see if that encodes OK. If that works, it likely is a problem in the combination of MJPEG source, the MC / Morgan codec and AME.

        A
        Anonymous
        September 1, 2009

        One thing, on another forum somebody said: Also, you're putting 1280x720 30 fps MJPEG footage into an HDV (MPEG) 29.97 fps project setting. That certainly isn't helping anything. You would need to setup a custom project and I'd advise to set the sequence for 1280x720, 30 fps, uncompressed to have a shot at it working...

        I tried to change the MPEG to Uncompressed but there isn't the option to do so, there is ONLY MPEG under Video.

        And where do I get DV materials? I only have a camera that takes HDV footage.

        A
        Anonymous
        August 25, 2009

        So I closed Firefox, exited Messenger, Kaspersky, Comodo Firewall, Xfire. I exited about 10 processes from Windows Task Manager. Then I opened Premiere Pro. I opened my project, it loads, but the screen stays blank. The "Not Responding" didn't appear though; 10 seconds later I got a BSOD.

        These are the details.

        Problem signature:
           Problem Event Name:    BlueScreen
           OS Version:    6.0.6001.2.1.0.768.3
           Locale ID:    18441

        Additional information about the problem:
           BCCode:    1000008e
           BCP1:    C0000047
           BCP2:    81E42B95
           BCP3:    81EFF794
           BCP4:    00000000
           OS Version:    6_0_6001
           Service Pack:    1_0
           Product:    768_1

        Files that help describe the problem:
           C:\Windows\Minidump\Mini082609-01.dmp
           C:\Users\Fabian\AppData\Local\Temp\WER-30997-0.sysdata.xml
           C:\Users\Fabian\AppData\Local\Temp\WER4845.tmp.version.txt

        Read our privacy statement:
           http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

        The 3 files are attached, hopefully someone knows how to debug them. Oh and you have to rename Mini082609.dmp.txt to .dmp.

        And now I really suspect that this:

        Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

        is the error caused by the BSOD. Because the timing's really close and it's the only error between the dozens of Information.

        Harm_Millaard
        Harm_Millaard
        Inspiring
        August 25, 2009

        This looks more and more like a hardware problem. Start with a memory check, BSOD's are almost always hardware related.

        A
        Anonymous
        August 26, 2009

        It's the 1st BSOD crash for Premiere Pro, the rest are not-respondings without BSODs. I'll run Memtest86+ asap though.

        the_wine_snob
        the_wine_snob
        Inspiring
        August 23, 2009

        This ARTICLE might furnish you with some ideas on gathering clues to what is causing the hangs. Please report on any error messages, and any warning messages with links.

        Good luck,

        Hunt

        A
        Anonymous
        August 24, 2009

        This is freaking frustrating..

        I restarted my computer, killed the processes listed and started Premiere Pro. (Indexing is already turned off) I clicked on the Sequence, went to File>Export>Media.

        I dragged the "Beginning" slider bar to somewhere in the middle, and tried to slide the "End" slider bar to about 20 seconds after the beginning one. And the program froze, and says "Not Responding" after a second or two.

        What the heck? Could it be my power supply: the problem with the 8.80V on the +12V rails?

        Harm_Millaard
        Harm_Millaard
        Inspiring
        August 24, 2009

        Before jumping to conclusions, can you try a new project with new material, preferably either DV or HDV from a corresponding video camera and see if it still happens? Your project could have gottern corrupted, your source material from a digital still camera, may cause problems despite the MC or Morgan codec. Let's make sure that the source material is not at the heart of this.

        A
        Anonymous
        August 23, 2009

        Just a couple of hours ago I tried this.

        I restarted my system to clear the RAM, exited Messenger, Xfire and a couple of unneccesary applications, opened Premiere Pro and tried to render. I checked the progress after 30 minutes and I saw that an error occured. I opened the error log and this is it:

        - Source File: C:\Users\Fabian\AppData\Local\Temp\render_1.prproj
        - Output File: F:\vlog\2009-08-22\sequence1_1.mp4
        - Preset Used: Custom
        - Video: NTSC, 1280x720, 29.97 [fps], Progressive
        - Audio: AAC, 192 [kbps], 48 kHz, Stereo
        - Bitrate: VBR, 1 Pass, Target 6.00, Max 10.00 [Mbps]
        - Encoding Time: 00:27:50
        23/8/2009 7:33:11 PM : Encoding Failed
        -----------------------------------------
        Error compiling movie.

        Unknown error.
        -----------------------------------------

        E
        excited_Genie16B8
        Legend
        August 23, 2009

        Well...at least now it's 'responding'.

        A
        Anonymous
        August 23, 2009

        Well but it doesn't get the job done either.

        Should I buy a pair of 2GB RAM? It costs S$99, I'm a student and have limited funds, so I want to make sure it's the memory before buying it.

        Harm_Millaard
        Harm_Millaard
        Inspiring
        August 23, 2009

        Some suggestions

        A
        Anonymous
        August 23, 2009

        Okay, I restarted my computer, opened Premiere Pro and opened the project. It loads without hanging. I added some transitions, did some minor editing, and save it. I wanted to export it as a .mp4 to add some effects with After Effects. I went to File>Export>Media, chose H.264 and chose my custom template (which worked before). It brings me to Adobe Media Encoder, I clicked Start Queue, and it hanged.

        A
        Anonymous
        August 23, 2009

        You are weak in the memory department. 1 GB is just not enough. At least double that.

        Second Jim already gave you a short list, uncompressed and Lagarith. Another is HuffYuv.

        In general edit without converting if possible to avoid losses. Only convert to your final format when you are completely done.


        You misunderstood. 1GB x2, total 2GB. Though that only just HIT the requirements and not exactly surpass it by much. I reckon that's why it lags so much and shows the dreaded Not Responding.

        Also does uncompressed = no loss at all? And when I import the raw .mov into AE there is no sound, normal?

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