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project saying it was made with more recent version of premiere when I am all up to date

New Here ,
Mar 06, 2019 Mar 06, 2019

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i opened these files, then had to reinstall windows, now with everything reinstalled when I try to open the project file it states it was made with a newer version. I've updated, reatded to an older version, re updated.. aside from perhaps doinf yet another reinstall of everything, has anyone had this issue?

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Community Expert ,
Mar 06, 2019 Mar 06, 2019

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I think it would be good if you actually go into the HELP/About screen and type the exact version of the software you have, and same with Windows from the System/About screen.... there, it took me less than a minute to do the below for you...

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Adobe Employee ,
Mar 06, 2019 Mar 06, 2019

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Hi joespit137,

As mentioned by MyerPj, finding the installed version will help a lot.

The currently available version is 13.0.3 in the Creative Cloud app. If you are not seeing it, try the steps in this article: Update apps to the latest release of Adobe Creative Cloud

Thanks,

Vidya

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