Scrolling out too fast zooms in fully on timeline

[Dierenwinkel Doc]

When you zoom out in the timeline (too fast appearently according to premiere) It snaps back to fully zoomed in. This is a very very very annoying issue that i deal with on a daily basis.

https://i.gyazo.com/c432821ec6457f2d4c4b5808376c1c75.mp4

Look at the bottom bar you can really see the zoom in this happens when i just scroll out a bit fast i really have to scroll really slowly in order for it not to completely zoom in.

Expected result: For it not to zoom in like crazy when i try to zoom out.

M1 Max, Premiere 23.2.0 build 69 (nice)

Much love,

Dierenwinkel

[Dierenwinkel Doc]

@JohnColombo Can u please look into this? ❤️

[Harold Silva]

Hola buenos días, lo que te recomiendo es reiniciar el programa y mantener presionadas las teclas CTRL + SHIFT+ALT y ejecutar el programa estro restaura la configuración inicial del software.
Eso debiera solucionar el problema.
Saludos

[Dierenwinkel Doc]

Doesn't fix the issue sadly, also I'm on Mac

[JohnColombo]

Hi @Dierenwinkel Doc,

I will have to ask my contacts on the Premiere team, as I'm on the After Effects team.

Cheers,

- John, After Effects Engineering Team 

[Péter Ferenc3211002971pm]

Hi, @JohnColombo !
I have the same issue. 

When I try to zoom out, th etimeline just randomly jumps back to fully zoomed in.
I have an ordinary Hama MW-500 mouse, but it works fine with an older version of Premiere on my other laptop. 

Win 11, Premiere 23.6.0 build 65

[nicoccino]

Same here. Have had this for a while now, can't remember the first time I had this but it's likely on the later 2022-2023 versions. It's a real time (and flow) waster

[eddiekingson]

Same problem here.

On both the 2023 and 2024 versions of Premiere.

I have to zoom very very slowly or else it snaps to fully zoomed in.

Apple M2 max

Premiere Version 23.6.4 (Build 2)

Premiere Version 24.2.1 (Build 2)

[eddiekingson]

Issue fixed on its own. Zoom works again on both versions. Might have been de OS or premiere update, I'm not sure.

macOS Sonoma 14.5 (M2 max)
Premiere Version 23.6.5
Premiere Version 24.4.1

[Joseph Naulty]

Want to report this still happens to me.  So it's not fixed.

[eddiekingson]

Might have been a driver issue. Happened when I installed the driver for logitech mouse. Try uninstalling or updting the logitech software

[Daan-Jesse]

Any solution? Still have this issue on my Mac's....

[Kevin-Monahan]

Are you still experiencing this issue, @Dierenwinkel Doc? Let the team know. I'll move this report to the Discussions forum while we await your response.

Thanks,
Kevin

[Aiden Soave]

hey @Kevin-Monahan just letting you know i also experience this bug currently even on most up to date beta builds

[HYPERBOLE2023]

I am also experiencing this issue! Incredibly annoying. I'm using an MX Master 3S for Mac mouse on my Macbook Pro M3, latest Premiere. 

[JacksonMurphy]

I also have this very frustrating issue.
M1 Max Macbook Pro, macOS Sonomoa 14.5, Logi Lift Bluetooth Mouse (Using Logi Options+ app), 4K LG monitor (USB C displayport, macOS scaling, Rec 709,  60hz), Premiere Version 24.6.1 (Build 2)

[mschwindt0098]

Just want to add this is still happening to me, I have similar specs as the others here-- M1 Max Pro, Sonoma 14.6.1, Premiere Pro 24.6.3, Logitech MX Master 3S mouse. I just tested with a wired Razer Mamba Elite Mouse and it does not work, so this is definitely something to do with bluetooth wireless input or drivers for the Logitech mouse. However, this behavior did not appear until late 2023 update.

[Gonzalo33061578ftxj]

Hi, same issue here, probably since a year ago. W11 desktop PC, ryzen 3700x and rtx 4060. Mouse asus ROG strix evolve

[David Hein Studio]

I'm having the same issue!

I'm using an M3 Pro, Premiere Pro Version 25.0.0 (Build 61), Logitech MX Master 3S mouse.

[cedids]

Hi David, I'm having the same problem (M3 Max, Premier Pro 25.1., Logitech MX Master 3S for Mac) but I've just found that if I set the thumb wheel to horizontal scrolling and use this in Premier Pro while holding down the option key, I don't get the weird scrolling behaviour.

[nicoccino]

This could actually be a mouse issue. It happens to me not just on Premiere but in normal web browsing, I scroll down to fast it stops in its tracks to scroll up a bit. If y'all can maybe try if that happens to you.

[Sterphy]

I have had this on every version for years now. Both PC and Mac, every mouse I use.  The devs will never fix it - when do they fix anything?

[satisfied_Dewdrop5E78]

Still happening, Windows 10 updated, Premiere 23.5.0 build 56

[BCSFF]

I've been having this issue for a long time as well. I also have the Logitech MX Master 3S for Mac

By changing my scroll wheel options on the Logi Options+ app the following it has helped mitigate, but I can confirm it will still happen if I scroll fast enough

 This has been a HUGE annoyance and would be absolutely amazing if we could get a fix!

[Andrewmils]

I also have this issue. Ryzen 9 7950x, NVIDIA 4080 Super, 96gbs ram.
Premiere 25.2.1 (Build 2).

It is not a mouse issue, I play competitive online FPS's, I would notice if this issue was occurring elsewhere.

Following up @Kevin-Monahan you replied middle of last year. Is there a fix? It greatly impacts my workflow and is incredibly annoying. It happens nearly every time I scroll out of my timeline (which I do every few seconds) whilst using alt+scrollwheel down, to zoom out. It will punch me in to the max zoom on the timeline instantly.

I have attached video of it occuring.