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Shape Layer - Missing handles / Unresponsive

Explorer ,
Mar 31, 2023 Mar 31, 2023

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This has been going on in several versions including V23.2.0 (Build 69). Whenever I create a new shape layer in the timeline, say a rectangle, the handles would appear and then disappear. Immediately clicking out of that layer and back in will not make the handles appear. You will need to move the playhead further down the timeline in order for the handles to reappear. But that wouldn't be the "in" point you want the shape to be in, so you move the playhead again.

 

Top screenshot shows a rectangle shape layer with no fill. Playhead is at the beginning of the shape layer, but the handles for the shape are not appearing EVEN if the shape layer has been selected.

 

Second screenshot shows the playhead has been moved further into the rectangle shape layer in order for the handles to now appear. But that isn't the "in" point where I would make the shape adjustment so I have to move the playhead back to where it originally was.

 

Please fix to make the handles appear once the shape layer has been selected. Sometimes it does and sometimes it doesn't. You have to "play" around with it to make it appear.

 

Screenshot 2023-03-31 at 8.41.11 AM.pngScreenshot 2023-03-31 at 8.42.35 AM.png

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correct answers 1 Correct answer

Explorer , May 19, 2024 May 19, 2024

Hi @Kevin-Monahan appreciate the late follow up. This issue has been fixed in the latter uodates of the app.

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2024 May 17, 2024

Hello @raymondocampo,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response from developers. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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LEGEND ,
Mar 31, 2023 Mar 31, 2023

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This is all designed to be controlled from the Essential Graphics Panel (EGP). So you really should either be in the Graphics workspace to do graphics, or add the EGP to your workspace.

 

Then select the parts you work on from the EGP layer stack, and what you want done to them in the options that appear below.

 

Working graphics without the controls 'up' is a bit ... slow.

 

Neil

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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I appreciate the attempt to assist. I always have the Essential Graphics panel and every other panel on hand. If you take a look at my expanded screenshot, the EG panel is open, the shape is selected there. In the timeline, the shape layer is also selected, but the handles do not appear.

 

It's a bug that never was an issue in previous versions.

 

Screenshot 2023-03-31 at 9.25.21 AM.png

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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Also to add clarify, I'm not trying to align the shape. I need to "reshape" it and will need the handles to do that which do not appear until you jiggle with the playhead along the timeline.

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LEGEND ,
Mar 31, 2023 Mar 31, 2023

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That seems odd ... when I go over the shape, if I click in the shape, the handles appear. Apparently they don't for you?

 

Neil

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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You need the selection tool to adjust the shape.

Probably still have the rectangle tool selected.

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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They will appear when you first create the shape, but as soon as you click away and do something else it will disappear and not come back despite having clicked on the shape layer in both the timeline and Essential Graphics panel.

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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@Ann Bens yes of course the Selection Tool is selected. There's no other tool to select anyway when moving about the shape. I'm a seasoned user of Premiere Pro, AE, and Illustrator. These actions are second nature to me. Here's yet another expanded screenshot to show the selections in case there are any doubts.

 

Screenshot 2023-03-31 at 10.40.07 AM.png

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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And if I move the playhead just a little bit forward along the timeline...PRESTO! The handles will appear again.

 

Screenshot 2023-03-31 at 10.43.51 AM.png

 

 

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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Cannot reproduce.

Reset preferences.

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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@Ann Bens are you on a Mac or Windows? I'm guessing this might be a Mac OS issue, as it's happening to both my Mac Pro 2019 desktop and PowerBook Pro 16" 2022 laptop.

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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W11 and 2023.2 and beta.

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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That explains why you do not experience the same behaviour. Most likely a Mac OS Ventura issue.

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LEGEND ,
Mar 31, 2023 Mar 31, 2023

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I'm PC also.

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Explorer ,
Mar 31, 2023 Mar 31, 2023

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Thanks @R Neil Haugen 

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @raymondocampo,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response from developers. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Explorer ,
May 19, 2024 May 19, 2024

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Hi @Kevin-Monahan appreciate the late follow up. This issue has been fixed in the latter uodates of the app.

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Adobe Employee ,
May 20, 2024 May 20, 2024

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Cool! Cheers. Happy editing.

 

Kevin

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