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Transparent logos onto videos import failure

New Here ,
May 04, 2022 May 04, 2022

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Hello guys ! im trying to import a transparent logo from photoshop to premier, the file is a PSD and it has worked before. Now it is telling me, file import failure ~ error message the importer reported a generic failure. I've searched high and low but I have no idea why it's not going in like it was before. Thanks guys

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Crash , Editing , Error or problem , Freeze or hang , How to , Import , Performance

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Community Expert ,
May 04, 2022 May 04, 2022

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Hmm do you have a version mismatch between the two? I don't work with PSD's that often but a version mismatch affects all other forms of Dynamic Link.

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Community Expert ,
May 04, 2022 May 04, 2022

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Are you importing via the Project window, or do you have a PSD file open in Pr and linked to Ps?

If the former: resave and try again. Make sure its RGB

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