Trouble launching Premiere PRO

[Nathan372704079lpe]

• Issue - Once it's installed, I tried to launch the software. the loading screen for a few seconds and then it disappears. The app seems to close itself a few seconds after I tried to launched it.  
• Adobe Premiere Pro version number: 24.3 (the problem occurs no matter the version installed)
• Operating system - Windows 11
• System Info: CPU, GPU, RAM, HD:

  • AMD Ryzen 7 5800X

  • ASUS DUAL Radeon RX 6750XT 12GB GDDR6

  • G.Skill Aegis 3200 mHz (16GB)

  • 3 Hard drives: 2 SSD & a HDD

• Steps to reproduce - (Very important!) : Download Premiere Pro from Creative Cloud, launch the program once the download is complete.
  
• Expected result - The loading screen should appear for around 3 seconds and disappear.
• Actual result -  The loading screen appeared for 3 seconds and disappear. The software closed itself right after its launch. This result occurs over and over again.

[MarekMularczyk]

Hi,

Have you tried resetting Premiere preferences when you try to launch it?

[Ann Bens]

Reboot,

de-install,

reboot machine,

reinstall,

reboot,

open from CC desktop,

See how that goes.