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Unable to read image file

New Here ,
Aug 18, 2023 Aug 18, 2023

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My Premiere pro keeps giving me the Unable to read image file error. invaild parameters code please assit, It keeps freezing entire app. thanks

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Adobe Employee ,
Aug 25, 2023 Aug 25, 2023

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Hi Daniel317609943bcb!

Sorry about the trouble. Would you mind sharing the following info?

  • Does it happen with a specific project? 
  • What type of media files are you editing (codec/ format, frame rate, frame size)?
  • Have you tried resetting preferences

Let us know.

Thanks,

Kartika

 

moved to discussion for troubleshooting

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