thank you very much, but the audio and video is not recorded separatly, if we play a original clip in the windows 10 video player the audio is in sync, so we cannot find why when we drag and drop on the timeline why it is not in sync!
because the sequence settings are completly ok - we have used also other 720p settings but no change
Peter - instead of drag and drop try right clicking on one of the shots and choose to make sequence from clip - that way the sequence settings should most closely mirror the file structure of yuor clip and match frame rate etc. which could be the cause of your problem.
Hi Peter - I think its the MTS file - the audio and video aren't recorded in sync because of the write speed of one or other - so there's a delay. It might be camera / card or just the way the MTS wrapper works in this instance.
If I was you I would
1 drag all of the clips inot a new sequence
2 deselect the 'linked selection button' on your timeline
3 use the track forward selection on the video and move forward by 15 frames
Then make your selects as normal in timeline and edit from there.
Alternatively you could right click on every clip that youve adjusted by 15 frames and choose 'make subsequence' and then you can select using Source window technique.
Streaming services can be one of the biggest culprits. It’s important to use streaming services that are reliable. Poor streaming service quality can result in the message “Audio and Video out of Sync in Windows 10.” Amazon Prime, Netflix, and Youtube are examples of streaming services that could cause an issue. The audio may proceed with the video or the other way around; thus, making watching movies very distracting.
We were watching something on it last week & the longer it played the further the sync drifted with the audio getting further & further ahead of the video - yet pausing playback & restarting it put things back in sync again (albeit on a temporary basis)
The worst of this is that it is happening more & more often these days.
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