• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Video Flashing in Premiere - Plays just fine in QuickTime Player

Explorer ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

I've recently upgraded Premire and MacOS (to Monterey) after upgrading to a MacStudio from an old MacPro (which couldn't run Monterey or the newest version of Premirere)

 

Now I'm having issues with footage from my older camera (Sony FS-5,  XAVC-Long).    Footage from my FX-9 doens't seem to have the same issue.   

 

The video has subtle single frame flashing.   Looks to be always on the same random frames.   Still flashes when exported.   Origional clip plays fine if I open it in QuickTime player.  I've tried relinking media and importing into new project.   Also tried the color space override since I've had issues with old SLOG footage being color-corrected "twice" when opening old SLOG projects.   But this footage wasn't shot in SLOG.  I've attached short sample.

TOPICS
Error or problem

Views

288

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Aug 18, 2022 Aug 18, 2022

HUGE shout out to Sumukh at Adobe support for taking the time to take over my comptuer, clean the media caches and run CC Cleaner.   Problem soved!!!!

Votes

Translate

Translate
Explorer ,
Aug 18, 2022 Aug 18, 2022

Copy link to clipboard

Copied

HUGE shout out to Sumukh at Adobe support for taking the time to take over my comptuer, clean the media caches and run CC Cleaner.   Problem soved!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 19, 2022 Aug 19, 2022

Copy link to clipboard

Copied

Hi ! What he did exactly, cause i have the same trouble and nobodies in adobe support can fix it :/.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 24, 2022 Sep 24, 2022

Copy link to clipboard

Copied

yes i'm having the exact same issue - what did you do to resolve it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 28, 2022 Sep 28, 2022

Copy link to clipboard

Copied

LATEST

Adobe support took control of my computer so it was a little hard to keep up but.... He had me trash all the files in the media cache folders but we did it using the finder, not the option in Premiere's Preferecne menu.

https://screenlight.tv/blog/the-definitive-guide-to-adobe-premiere-pros-media-cache

 

 

 

Then he downlaoded and ran Creative Cloud Cleaner  (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html)

 

There was some force quitting of background apps in the Activity Montitor but that looks to be outlined in the link above.

 

The CC Cleaner *I think* removed Premiere because then he had me download the stand-alone installer for premiere and re-installed it. 

 

 

Again, he did most of the work and I just typed in admin passwords when promtped.  

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines