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when I import a mp4 into adobe premiere pro cc 2019 video is degradation

New Here ,
Jan 03, 2019 Jan 03, 2019

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When playing the mp4 in windows media player it works fine, when I import the file into premiere pro 2019 the video is degraded.

Premiere Pro CC 2019.PNG

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correct answers 1 Correct answer

Community Expert , Jan 03, 2019 Jan 03, 2019
Community Expert ,
Jan 03, 2019 Jan 03, 2019

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New Here ,
Jan 03, 2019 Jan 03, 2019

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Thank so much for your help.Premiere Pro CC 2019 2.PNG

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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You're welcome.

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