Why is a video off a comacorder not supported

[andym46131047]

Hi Guys

When I try to import some holiday camcorder footage it says that its not supported. Is there a way I can rectify this problem?

[John T Smith]

Exactly what brand & model camera, and exactly what is the video?

Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW

[Jim_Simon]

I'm with John.  Knowing the make and model of the camera is necessary data here.

[Warren Heaton]

Every so often there's a video file format that Premiere Pro doesn't support (it's rare, but does happen).

Your camcorder may have come with a conversion utility.  If not, there's probably an application that will do the conversion for you.

But, like John and Jim have said, more information is needed.

[andym46131047]

Sorry for the late reply guys,  I have now sorted it and exported the data off the camcorder in different formats.

[Ann Bens]

Please answer the questions asked.

Exporting of the camera in different formats is not the way to go.

You usually transfer but one format of a camera.