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Why no playback?

New Here ,
Oct 19, 2010 Oct 19, 2010

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I am debugging an exporter that I have run through a code checker.  I fixed a number of problems and loaded the new exporter.  However, when I got into Premiere Pro(c) CS5, I noticed that no video will play in any window.  All of the video effects work, but I can only get a display window to update by dragging the cursor along the timeline in the source or program window.  If I try to export anything, it fails because all of the render parameters come back with zeros for height, width, framerate, etc.

Obviously, what ever does the rendering is not working.  I have tried removing all of the Premiere software and reinstalled it.  I removed all of the presets and workspaces.  Nothing seems to help.  I am running on Windows 7 (64 bit) on a Dell Precision M4400 laptop with 4 gigabytes of memory.  My graphics card is a Nvidia Quadro FX 770M.  I am trying to display in a SD DV (720 by 480) environment.

Does anyone have a clue why it will not play a video in any window?

Thanks,

Gene

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correct answers 1 Correct answer

Adobe Employee , Oct 19, 2010 Oct 19, 2010

Okay, so it sounds like this is more of a general issue, and not caused by plug-ins.  The general non-SDK forum would be a better place to get more input.  I personally have never heard of this happening.

Zac

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Adobe Employee ,
Oct 19, 2010 Oct 19, 2010

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Have you removed your plug-ins from the plug-ins folder and relaunched the app?  Have you tried creating a new project with fresh settings?

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New Here ,
Oct 19, 2010 Oct 19, 2010

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Zac,

 

Yes. I have tried both and they have no effect.

 

Thanks,

Gene

 

Gene A. Grindstaff

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Adobe Employee ,
Oct 19, 2010 Oct 19, 2010

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Okay, so it sounds like this is more of a general issue, and not caused by plug-ins.  The general non-SDK forum would be a better place to get more input.  I personally have never heard of this happening.

Zac

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