Workspace turns gray

[hunterS24]

every time i press audio in the tool bar my computer goes to a grey screen in premiere and i have to exit out. And i was able to put all my videos clips into the sequence and use my music and edited it fine. then when i tried to export i click export and absolutely nothing happens. Nothing at all. I dont know what to do. my video is editted just some of the buttons and options on premiere aren't working

[Title edited for clarity. — Mod.]

[Ann Bens]

FAQ what info should I give....

[Jim_Simon]

On the gray screen issue, reset the workspace.

Use and customize workspaces in Premiere Pro

[Vidya Sagar · Accepted solution]

Hi hunters24,

As suggested by Jim Simon, it seems like an issue with workspace issue. Please reset & check.

If the issue persists, follow the steps below:

1. Go to the following location in the machine

     In Windows, C:\Users\UserName\Documents\Adobe\Premiere Pro\12.0 (Or)

     In Mac, Documents > Adobe > Premiere Pro > 12.0

2. Rename the 12.0 folder to Old_12.0

3. Launch Premiere Pro, Create a new project(do not open Old projects)

4. In Menu bar, Window > Workspace > Uncheck Import Workspace from Projects.

5. Open the old project & check the issue.

Please let us know the status.

Thanks,

Vidya

[hunterS24]

thank you it worked! i very much appreciate it

[jd35747024]

This worked for my issues with one panel being mainly off screen and inaccessible...

[yoranl31457509]

worked for me too, great!

[FreeLife22986767933x]

Hello! I'm not seeing a folder named 12.0, would you know why or where I can find it?

This is all I see

[mowglivj]

This is like a bad joke. So I finally decide to save a workspace because Premiere keeps changing however I left the windows the last time I used it (CC Libraries which are completely rubbish and don't work most of the time keep reappearing despite closing them every single time I open ANY Adobe app) and that causes the software to freeze. Absolutely pathetic which has become the norm with CC.

[mowglivj]

Surprise! I re-open premiere and guess what's there waiting for me... bloody libraries!!!!!!