Display driver nvlddmkm stopped responding. Crash problem in Premiere.

Explorer ,
Feb 09, 2021 Feb 09, 2021

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For a long time (may be half of year) with all latest updated of  Windows 10, Nvidia studio drivers and Premiere Pro I have the same problem. If I'm switching from Premiere to another window (like pressing Alt+Tab) once my system is freezing for about a minute, not responding. Then screen blinks and Premiere is closing. I don't see any special messages about why it's closing. But if I go to Windows Event Viewer I see "Display driver nvlddmkm stopped responding and has successfully recovered."

The way how this happened is very specific. I don't have any crashes with other programs or tests of system stability and video card. This crash only could be if I work in Premiere then switch to other window like Firefox or After Effects. Not everytime when I'm switching to another window I get this crash. But because I work in Premiere and After Effects at one project and I need to switch many times and once (for example every 30 minutes of work) I have this crash.

My video card is RTX 2080 Ti.

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New Here ,
Apr 09, 2021 Apr 09, 2021

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I have exactly same issue! Any fix???

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Adobe Employee ,
Apr 09, 2021 Apr 09, 2021

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SPfoto,

Please try a clean reinstalltion of your video drivers.

 

Thanks,
Kevin

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