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Media Encoder causes Essential Graphics asset error

Community Beginner ,
Mar 17, 2018

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I created a custom .mogrt file in AE, and it loads fine in Premiere. However, it seems to 'lose' the background graphic asset that's built into the .mogrt file. It works sometimes, but then suddenly 'forgets' and instead of the embedded graphic (a .mov file), I get a static color bar slate, that persists through rendering.

I suspected it was a problem related to Media Encoder, as when I rendered straight from Premiere (i.e. command M, then Export) it worked fine. Only when I went to the Media Encoder queue did the errors start.

This is most frustrating, as I prefer to use the render queue to allow me to keep working in Premiere, rather than have to suspend editing just to wait for rendering to finish.

Hey Adobe! There's something in Media Encoder that 'breaks' Essential Graphics asset links. Please fix it!!!

Adobe Community Professional
Correct answer by R_Neil_Haugen | Adobe Community Professional

How about working the settings in your computer?

In ME's Preferences, is "import sequences natively" checked? If so, uncheck it.

Neil

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Media Encoder causes Essential Graphics asset error

Community Beginner ,
Mar 17, 2018

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I created a custom .mogrt file in AE, and it loads fine in Premiere. However, it seems to 'lose' the background graphic asset that's built into the .mogrt file. It works sometimes, but then suddenly 'forgets' and instead of the embedded graphic (a .mov file), I get a static color bar slate, that persists through rendering.

I suspected it was a problem related to Media Encoder, as when I rendered straight from Premiere (i.e. command M, then Export) it worked fine. Only when I went to the Media Encoder queue did the errors start.

This is most frustrating, as I prefer to use the render queue to allow me to keep working in Premiere, rather than have to suspend editing just to wait for rendering to finish.

Hey Adobe! There's something in Media Encoder that 'breaks' Essential Graphics asset links. Please fix it!!!

Adobe Community Professional
Correct answer by R_Neil_Haugen | Adobe Community Professional

How about working the settings in your computer?

In ME's Preferences, is "import sequences natively" checked? If so, uncheck it.

Neil

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Adobe Community Professional ,
Mar 17, 2018

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How about working the settings in your computer?

In ME's Preferences, is "import sequences natively" checked? If so, uncheck it.

Neil

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Community Beginner ,
Mar 18, 2018

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Thanks, Neil. That seems to have done the trick. No issues at all today, and I finished up the project I had to get done. Thanks for taking the time to offer your help.

Cheers,

- Rob.

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Adobe Community Professional ,
Mar 18, 2018

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Just love to help people get working again. So many have helped me here.

Neil

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Community Beginner ,
Apr 01, 2020

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I had a similar problem and your soution solved it for me as well. Thank you!

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New Here ,
Jul 25, 2020

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Hi everyone I have also the same issue but I can't uncheck this preference "import sequences natively" why ?

Can you please help me ?

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Adobe Community Professional ,
Jul 26, 2020

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You can't find it ... or it won't 'deselect'?

 

Neil

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New Here ,
Jul 26, 2020

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It won't deselect, Do I have to download AE to use Dynamic link of premiere pro with Media Encoder ?

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Adobe Community Professional ,
Jul 27, 2020

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You can't deselect this option in the MediaEncoder preferences?

Me Import Sequences Natively.PNG

I've never heard anyone with that problem ...

 

MediaEncoder is the 'full' rendering/encoding engine for Premiere, it's not any "link" type situation like between Premiere and AfterEffects.

 

Neil

 

 

 

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New Here ,
Jul 27, 2020

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6a478ef.png

Can you please help me, I can't untick it why 😭, Media Encoder and Adobe Premiere are both in the same version and they are using they are using the latest

version .

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Adobe Community Professional ,
Jul 27, 2020

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And if you queue from the Premiere export dialog to Me, it completes the export? I'm trying to figure out why that is grayed-out.

 

Neil

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New Here ,
Jul 27, 2020

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Yes I can export from Premiere Pro but when I do it in Media Encoder my motion graphics and my Luts are not displayed and they are appearing as an offline media but when I export it from Premiere Pro, I don't have this error everything is displayed like in the preview.

I tried to use your fix but I can't uncheck it .

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New Here ,
Jul 27, 2020

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Btw I sent a private message.

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Adobe Community Professional ,
Jul 27, 2020

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For Me to see your LUTs, they have to be in the correct locations on your machine. Which is NOT in the program/package folder location. Here's the chart for the proper locations. And note, you need to add in the final folder in each tree, Technical and Creative.

 

LUTs in the Technical folders 'here' will show in the Basic tab drop-down list. In the Creative tab, they will appear in sorted order in the Creative tab. They will appear in computer-ese alpha-numeric order, so I rename all my LUTs with a number/letter prefix so they're organized and listed before the included ones, which I almost never use. So my LUTs are like

01 A0 low sat high contrast

01 A1 high sat high contrast

01 C1 low-sat raised

 

You get the idea. Here's the chart:

Lumetri LUTs Looks Findable Locations.PNG

LUTs stored in the above locations will be seen across the Adobe video apps, Premiere, AfterEffects, MediaEncoder, and Prelude. If you put them anywhere else, and locate them while working in Premiere, they will only be seen in Premiere.

 

And ... when you queue over to Me, just to be sure ... with Premiere still up, it still shows the import natively grayed-out?

 

Neil

 

 

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New Here ,
Jul 27, 2020

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Yes it still show up, is there folder where I can put my .mogrt and they will be displayed in the AME & PP Like the LUTs Folder

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New Here ,
Jul 27, 2020

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15958951003612167985385583846060.jpg

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Adobe Community Professional ,
Jul 27, 2020

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If your mogrts are showing in the Browse section of the Graphics workspace, in either a library or local folder, they should be seen by all apps.

 

That import natively thing is really bothering me ... huh.

 

Neil

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New Here ,
Jul 27, 2020

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No they are not seen in AME but when I am exporting it in AME it's showing that the motion graphics are as an offline media, but when I'm exporting it in PP everything is good the motion graphics and the LUTs are also displayed

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Adobe Community Professional ,
Jul 28, 2020

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Please give the full numbers for both Pr and Me ... let's make sure they are correctly paired.

 

Neil

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