Adobe Stock not working

[Alliejewell]

Adobe stock is included in my current plan but when I try to download a template to use it asks me to do a free trial and sign up for another plan when I should already be able to use it. Can anyone assist me in this issue?

[Abambo]

There are several users reporting issues with stock, but as also some are confused about stock credits and generative AI credits, please confirm that you have a plan that includes stock. This can be only a Teams plan or an Enterprise plan. Other plans need either credit packs or a separate subscription to stock.

If you have a Teams or an Enterprise plan, I suggest that you contact the plan administrator for help. They may be able to get this working for you.