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May 10, 2019
02:59 AM
Hi Uwe Yes, just tried Story Editor and it still defaults Appreciate your help on this. Eddie
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May 10, 2019
02:08 AM
Ha. That's a possibility but the problem there is that, whenever I edit the file, the text boxes default. Catch-22, I'm afraid!
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May 09, 2019
05:50 AM
Hi Laubender The problem I have is the templates are from a client and contain sensitive © information and content and I probably wouldn't be allowed to share them. The client is claiming the files are ok. I might add that these templates are the only ones I'm having this issue with. I'm working in English International, whereas the original files were created in Germany. Could this be an issue, too? Eddie
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May 09, 2019
05:34 AM
OS 10.13.6 CC2019 14.0.2 I'm editing an existing text box within the document and it's re-setting the baseline each time. If I try to copy/paste said text box without editing it, the entire line re-sets. See grabs below. The document was working fine yesterday after creating it from an idml file. It's not a wraparound issue, either. First grab is of file opened, no editing. Second grab is of selecting text box and attempting to edit one word. Third grab is copying and pasting in place entire text box with no editing.
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May 09, 2019
05:14 AM
[Branched from CC 2018 Vertical Justification Issue] To add - when I first opened the idml yesterday and edited the file, it worked fine and I was able to edit it. This morning I've re-opened the document I created to make some client amends and they are re-setting. The Baseline Options for these text boxes are set on 'Ascent' but none of the alternative options (Cap Height, Leading, x Height, Fixed) set the text on the baseline as it was before editing the box. 'Break Link to Style' in Object Styles also does not work and when I copy and paste the text box it also defaults to the dropped baseline. Is anybody checking this thread any more or should I try and post elsewhere?
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May 09, 2019
02:42 AM
1 Upvote
So I have read through numerous threads now and have been having this issue since CC2017. I have just spent the whole of yesterday recreating artwork in CC2019 from an idml file in order to hopefully correct this issue. Yesterday my file was working fine and I could edit text boxes with no problem - Baseline Options were working perfectly. I've opened up the same document today and now the text boxes are defaulting again!!! I have no idea what is going on. Please can someone advise. I have spent hundreds of pounds of studio time correcting and re-correcting my projects yet still facing this problem and am now on a deadline for a very important client. This is a total shambles. In all my years of working in the industry I have never, ever had these type of issues with QuarkXpress. This is a basic error that I have encountered for over a year and it is causing all kinds of disruption to my business.
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May 09, 2019
01:10 AM
I have the same problem and it's annoying the hell out of me. Every time I start up my machine Acrobat DC (which I never use) opens automatically. I don't have 'Open at Login' ticked, either.
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Apr 29, 2019
03:34 AM
Thanks, Michael. Tried both and resetting the Paragraph panel seemed to do the trick. Any thoughts on why that should have happened? I've never seen it before.
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Apr 29, 2019
03:12 AM
I've just opened Photoshop 2019 after being away from work for a few days and my entire Tools and Windows appear to have re-set, causing all kinds of inconveniences, but the main problem I have is that, when I select 'Auto leading' in my Character panel, it is now setting the leading at almost 90% of the font size - for example, my Auto is currently the equivalent of 9/16pt. I've checked Paragraph and all Space Before and Space After is all set at 0pt. It was never this much before. Can anybody give me any pointers as to what is happening and how I can re-set to a more reasonable spacing, as it was in CC2018?
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Apr 24, 2019
03:31 AM
This is an ongoing problem for me. The comments have been switched off in one of the other threads so I cannot contribute there, so this thread is my best hope. I had this problem with InDesign 2017 and had to manually reset all Text Frame Options in the text boxes in a client's template. I was told the 2018 fix would resolve this issue. It did not. I upgraded to 2019 last week and now all the text frame options have re-set again!!! Myself and my team have now spent the last two hours re-adjusting a client's files that were already approved because hyphenation and Baseline Options had reset YET AGAIN. What is going on? My client has supplied templates which were created in Germany and I am opening here in the UK. No other ID templates I work with cause this problem, just this particular client and this particular set of templates. Why is the project not applying the custom settings when opening, even with 2019?
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Feb 21, 2019
03:10 AM
The Nik Google plug-in was installed some time ago, but why would it affect Id if it's not part of the programme? Id 2019 was comparably slow which is why I uninstalled it as well and reverted to 2018. It wouldn't explain why all 3 updates were behaving in the same way, would it?
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Feb 19, 2019
03:08 AM
System info for you below but it's worth noting that ALL the CC2019 updates were responding in the same way, not just Photoshop. Id, Ps and Ai all showed massive delays and spinning beach balls in the most basic of actions, hence uninstalling and reverting back to previous versions. And why did my custom settings default when I reinstalled older versions? Additionally, and most frustratingly, all my files had to be re-converted when I reopened them in the older programmes. It really has been a mess of issues. Illustrator 2019 is the only software that I have taken a gamble on and updated. Despite reverting back I am still finding on occasion that all CC software hits a sluggish, unresponsive point and I have to quit and restart to improve performance. And with all due respect, but where do I find the time to bench-test your product in the ways you're asking us to when I have client deadlines to deal with and I'm already trying to fix problems you've given us by releasing software that clearly has problems for a number of us users? The time myself and the staff have lost in reinstalling old software, updating custom tools and settings and re-converting files that should have gone to deadline runs into a few hundred £s of studio time already. ===== Adobe Photoshop Version: 2017.1.6 20180810.r.37 2018/08/10: 1185978 x64 Number of Launches: 266 Operating System: Mac OS 10.13.6 System architecture: Intel CPU Family:6, Model:60, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 3500 MHz Built-in memory: 16384 MB Free memory: 9785 MB Memory available to Photoshop: 14698 MB Memory used by Photoshop: 70 % History Thumbnails: Enabled. Touch Bar: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. 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"21287" ICUData.framework ICUData 3.61 "gtlib_6.0" "." "21287" ICUUnicode.framework ICUUnicode 3.61 "gtlib_6.0" "." "21287" LogSession.framework LogSession 7.4.1.60.45263 manta.framework manta 2.0.00.1 1. mediacoreif.framework mediacoreif 10.0.0.0 PlugPlugExternalObject.framework 7.0.0.67 PlugPlugOwl.framework PlugPlugOwl 7.0.0.67 UpdaterNotifications.framework UpdaterNotifications 10.0.0.1 "10.0.0.1" WRServices.framework Required plug-ins: 3D Studio 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin” Accented Edges 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Adaptive Wide Angle 18.1.6, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin” Angled Strokes 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Average 18.1.6 ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin” Bas Relief 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” BMP 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Camera Raw 11.1 (112), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 11.1 (112), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Charcoal 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Chrome 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Cineon 18.1.6 ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin” Clouds 18.1.6 ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin” Collada DAE 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin” Color Halftone 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Colored Pencil 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” CompuServe GIF 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Conté Crayon 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Craquelure 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Crop and Straighten Photos 18.1.6 Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Crosshatch 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Crystallize 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Cutout 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Dark Strokes 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” De-Interlace 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Dicom 18.1.6, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin” Difference Clouds 18.1.6 ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin” Diffuse Glow 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Displace 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Dry Brush 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Eazel Acquire 18.1.6 Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin” Entropy 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin” Export Color Lookup Tables 18.1.6 Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin” Extrude 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” FastCore Routines 18.1.6 ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin” Fibers 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Film Grain 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Filter Gallery 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Flash 3D 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin” Fresco 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Glass 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Glowing Edges 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Google Earth 4 KMZ 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin” Grain 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Graphic Pen 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Halftone Pattern 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” HDRMergeUI 18.1.6, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin” HSB/HSL 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” IFF Format 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” IGES 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin” Ink Outlines 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” JPEG 2000 18.1.6 Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin” Kurtosis 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin” Lens Blur 18.1.6, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin” Lens Correction 18.1.6, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin” Lens Flare 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Liquify 18.1.6, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin” Matlab Operation 18.1.6 ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin” Maximum 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin” Mean 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin” Measurement Core 18.1.6 Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin” Median 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin” Mezzotint 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Minimum 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin” MMXCore Routines 18.1.6 ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin” Mosaic Tiles 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Multiprocessor Support 18.1.6 Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin” Neon Glow 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Note Paper 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” NTSC Colors 18.1.6 ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin” Ocean Ripple 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” OpenEXR 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Paint Daubs 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Palette Knife 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Patchwork 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Paths to Illustrator 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” PCX 18.1.6 ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin” Photocopy 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Photoshop 3D Engine 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin” Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin” Picture Package Filter 18.1.6 ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin” Pinch 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Pixar 18.1.6 ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin” Plaster 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - 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from the file “statistics.plugin” Smart Blur 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Smudge Stick 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Solarize 18.1.6 Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin” Spaces 18.1.6, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin” Spatter 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Spherize 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Sponge 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Sprayed Strokes 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Stained Glass 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Stamp 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - 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from the file “U3D.plugin” Underpainting 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Vanishing Point 18.1.6, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin” Variance 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin” Virtual Reality Modeling Language | VRML 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin” Water Paper 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Watercolor 18.1.6, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin” Wave 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Wavefront|OBJ 18.1.6 ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin” Wind 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Wireless Bitmap 18.1.6 ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin” ZigZag 18.1.6, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: Analog Efex Pro 2 2.0.12.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Analog Efex Pro 2/Analog Efex Pro 2.plugin/” BackgroundFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/BackgroundFilter.plugin/” Color Efex Pro 4 4.3.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Color Efex Pro 4/Color Efex Pro 4.plugin/” Dfine 2 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/Dfine2.plugin/” FineStructuresFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/FineStructuresFilter.plugin/” HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/HDR Efex Pro 2/HDR Efex Pro 2.plugin/” HotPixelsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/HotPixelsFilter.plugin/” Merge to HDR Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/HDR Efex Pro 2/HDR Efex Pro 2 Automation.plugin/” Nik Collection Selective Tool 2.1.28.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Selective Tool/SelectivePalette.plugin/” Permanent Press CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/MisterRetro/PermanentPress.plugin/” ShadowsFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/ShadowsFilter.plugin/” Sharpener Pro 3: (1) RAW Presharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Sharpener Pro 3/SHP3RPS.plugin/” Sharpener Pro 3: (2) Output Sharpener 3.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Sharpener Pro 3/SHP3OS.plugin/” Silver Efex Pro 2 2.2.24.10, Copyright ©2000-2015, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Silver Efex Pro 2/Silver Efex Pro 2.plugin/” SkinFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/SkinFilter.plugin/” SkyFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/SkyFilter.plugin/” StrongNoiseFilter 2.2.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Dfine 2/StrongNoiseFilter.plugin/” Viveza 2 2.1.21.10, Copyright ©2000-2014, Google - from the file “/Applications/Adobe Photoshop CC 2017/Plug-ins/Google/Viveza 2/Viveza2.plugin/” Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Extensions: com.adobe.inapp.purchase 2.10.86 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_86/purchase.html” Libraries 2.10.86 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_86/index.html” New Document 2.0.1 - from the file “/Users/eddie12/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_0_1_001/fnft.html” com.adobe.experimentation.extension 2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html” Start 2.0.1 - from the file “/Users/eddie12/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_0_1_044/index.html” Noun Project 1.0.0 - from the file “/Users/eddie12/Library/Application Support/Adobe/CEP/extensions/com.thenounproject.nounPanel/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html” Device Preview 1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html” com.adobe.preview.loader 1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html” Export As 3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html” Installed TWAIN devices: NONE
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Feb 15, 2019
06:55 AM
Running Microsoft Suite, QuarkXpress 2017, Adobe CC (Ps, Id, Ai, Xd, Acrobat DC + Pro). Messaging apps - Skype, WhatsApp, Messages. File Sharing - DropBox, WeTransfer. Browsers - Latest Safari & Chrome.
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Feb 14, 2019
09:25 AM
I've reinstalled earlier versions and am now running Illustrator 2019, InDesign 2018 and Photoshop 2017. Ridiculously this combination is currently the most stable for me, although I still have to quit apps every now and then because they act up in the normal Adobe fashion. This begs the question, exactly what am I paying my subscription for if I can't use the updates? I wonder what my consumer rights are in this current situation. Has anybody tried Affinity products?
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Jan 22, 2019
03:38 AM
1 Upvote
I'd like to think we've already paid enough for previous versions through our monthly subscriptions - and we still are!
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Jan 21, 2019
02:01 AM
2 Upvotes
So if we've all been forced to uninstall the latest versions because they don't function properly and we're working with older versions of the software, why are we paying a subscription for software we currently cannot use?
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Jan 17, 2019
12:29 AM
6 Upvotes
Very impressed by Adobe's response to this thread, btw. Great to see my subscription dollars at work.
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Dec 05, 2018
01:45 AM
This is the only solution I have found so far. Our agency environment cannot currently afford to operate under these conditions and it's too risky for the business to be dealing with the problems surrounding this upgrade. Our only issue now is having to convert all the files we had opened in 2019 back to 2017. Some of the larger files simply don't want to open. This upgrade was so wonderfully planned out.
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Dec 04, 2018
08:32 AM
Is there a workaround for Apple Macs, too?
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Nov 21, 2018
04:28 AM
Thanks, Steve, but I updated yesterday and it's not made the slightest difference in fact, most of my problems re. spinning beach balls have only started occurring today. I had issues yesterday which were resolved by quitting my browser (how that's going to work seeing as I have to be connected to my client's Google Drive, I'll never know) and I thought the update would resolve those issues (which it didn't) but I've now encountered a whole new issue with this lag problem. I've tried switching off Control Panels but that's not helped, either.
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Nov 21, 2018
03:19 AM
1 Upvote
Hi Bob. Can you help and point us towards some of the more effective posts, please? I'm having the same issues since installing 2019 and can't find a post/posts that offer effective solutions. I'm wandering aimlessly between the umpteen posts and discussions and, with the exception of uninstalling and reverting to 2017, I can't find any that deliver an answer. Thanks in advance.
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Nov 20, 2018
04:48 AM
Hi Monika. Yes. Rulers are have always been switched on in all our studio files. We never work without them.
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Nov 20, 2018
03:31 AM
This is probably something that I'm going to have to live with but, since installing Illustrator CC 2019, every time I open a legacy file that hasn't been created in 2019 (which is everything I created up until a week or so ago) none of my rulers are present. I have to switch them back on. A minor issue but frustrating, nonetheless, bringing us to the age-old question of why can't they be switched on constantly in the first place?
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Nov 20, 2018
03:18 AM
Having the same problem, both in Illustrator and InDesign. On project deadline so don't have the time to reinstall at the moment. Very frustrating.
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Nov 08, 2018
09:00 AM
4 Upvotes
Same problem for me. Upgraded to CC2019 a couple of days ago on my iMac and I've spent more time watching 'Type Rendering' progress bars and spinning beachballs than I care to mention. I am uninstalling and reinstalling 2017 now. There's no point using flashy, new updates if I can't work efficiently. What a waste of time. There should be a minimum performance warning every time they release a major update. And thanks for removing all my workspace preferences across the suite so I have to rebuild them from scratch, yet again.
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Aug 22, 2018
07:43 AM
1 Upvote
I have the same problem. I've just downloaded Classic CC to use on macOS High Sierra and get the same message when I try to open it. I have 5 other CC apps I use, yet this is the only one I've had issues with when downloading. Any advice?
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Apr 12, 2018
03:21 AM
Yes, Bob. We were hoping the last update would resolve issues, but no. Also still getting problems with Illustrator files saying that they were modified outside of Illustrator and do we want to save. It's a running joke in the agency now - we celebrate every time we open a file and an error doesn't occur.
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Apr 12, 2018
03:19 AM
We've run checks and double-checks and there are no issues with the network plus, our server is macOS and has been for the last 15+ years. We did upgrade to High Sierra server OS before Christmas but the issues we encounter with CC products has always been a constant but they've increased since 2017/2018. We had no problems before Adobe products were cloud-based and, as mentioned, every other product we use, from Microsoft through to Quark and other third-party products, are fine. That's saying something when cloud-based Microsoft products on a Mac respond better than Adobe's do!
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Mar 27, 2018
04:19 AM
We're continuing to have server problems with both InDesign and Illustrator files but this is InDesign-related. I asked a colleague in our studio to edit a file I had been artworking in InDesign CC 2018 from our server but he was missing fonts, so he closed the file so that I could package him the elements up. I tried to open the file on my machine after he had closed it but the file said it was being modified by another user and I couldn't open it. He quit InDesign CC completely but I received the same notification when I tried again. He had to shut down his entire machine before CC would allow me to open the file but then it wouldn't let me package it. I shut down my machine and restarted but it still doesn't allow me to package the document. I copied the file to my machine and it allowed me to package it, but that is counter-productive when we are working as a team on the same project files. All user permissions on the files and server are set to 'Read & Write' but my project is now compromised because I cannot package directly from the server (I have always been able to do so in the past, except for this last project which my colleague opened). Additionally, it means we cannot work on projects together which is causing major delays and issues within the team environment. What time I was hoping to save by having team members work with me on the project has now been lost. How can we resolve this problem? We essentially have no collaboration abilities because InDesign isn't allowing us to work together. So frustrating - we do not have any issues with Quark Xpress or other design apps we use - it's always Adobe products! We are both working in the latest OS High Sierra with the latest InDesign CC 2018 update.
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Mar 22, 2018
06:21 AM
Still encountering the issue in OS High Sierra, despite Adobe releasing updates to CC 2018 last week...
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