jane-e
Community Expert
jane-e
Community Expert
Activity
Feb 28, 2025
03:18 AM
An over 50% increase for a long time subscriber and a non-professional is beyond appalling..
If I need more, I will walk over to a friend and use theirs.
By @anthonybase
Using Photoshop on your friend's computer violates the licensing agreement .
https://helpx.adobe.com/manage-account/using/policy-account-sharing.html
"Can I share my Adobe account with family members or friends?
"No, individual plans are for one person only. You can't have more than one person share an individual plan. Read more about the Use of Services and Software and User Conduct in Adobe General Terms of Use and learn how to best use your individual Adobe licenses and memberships."
In addition (for an FYI), the fee increase is for the annual plan, paid monthly. The annual plan paid in a lump sum has not increased.
https://helpx.adobe.com/creative-cloud/faq/ccpp-20gb.html
"WHAT IS THE PRICE CHANGE FOR THE CREATIVE CLOUD PHOTOGRAPHY PLAN (20GB)?
"Starting January 15, 2025, the price of the Adobe Creative Cloud Photography plan with 20GB storage will increase in all countries.
"Annual billed monthly: Increase of US$5, from US$9.99 to US$14.99 per month
"Annual prepaid: No increase, the price will remain US$119.88 per year"
Jane
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Feb 27, 2025
04:55 PM
2 Upvotes
@Kapture benoit
Fixed issues:
https://helpx.adobe.com/photoshop/kb/fixed-issues.html
New in 26.4.1:
https://helpx.adobe.com/photoshop/using/whats-new.html
Jane
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Feb 27, 2025
08:52 AM
You're welcome @aurelien_5855 . We've seen a few reports of Opera sending the macOS .dng file to Windows users.
Jane
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Feb 27, 2025
04:50 AM
1 Upvote
@ruj_ecom
Generative AI is new and is a work in progress. You can clean up the image with traditional methods or draw the image without Generative AI as you would have before.
Jane
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Feb 27, 2025
04:42 AM
Hello, following a change of operating system I am unable to download photoshop because it tells me that I do not have the necessary configuration, can you help me?
By @aurelien_5855
What was your OS before and what is it now?
What version of PS did you have before and what are you trying to install?
Which browser are you using? There is an issue with Opera where it tries to send a .dmg file for macOS instead of an .exe file for Windows. If you are using Opera, try a different browser.
Are you installing from the Creative Cloud app? https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html
Does your system meet or exceed the recommended requirements for Photoshop? https://helpx.adobe.com/photoshop/system-requirements.html
I've moved your post to the Photoshop forum.
Jane
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Feb 27, 2025
04:34 AM
@ChrisAll
I've moved your post from Creative Cloud desktop to the Lightroom Classic forum.
Jane
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Feb 27, 2025
04:32 AM
1 Upvote
@axelb1021337
I've moved your post from Creative Cloud desktop to the Photoshop forum.
Which exact version of Photoshop are you using and when did this issue begin?
I also edited your subject for clarity. It was "Photoshop Update".
Jane
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Feb 26, 2025
06:42 PM
1 Upvote
@waltm75873373
Be sure that your system meets or exceeds the recommended system requirements:
https://helpx.adobe.com/photoshop/system-requirements.html
Jane
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Feb 26, 2025
06:36 PM
@daniel_8852
I've moved your post from Photoshop to the After Effects forum.
Do you have a question about how to use After Effects?
Jane
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Feb 26, 2025
04:47 PM
Digital River doesn´t seem to exist anymore, how I can go on with my plan?
By @marisak_dg
Adobe is aware of the issues with Digital River. See this help page for details and how to continue your subscription:
https://helpx.adobe.com/x-productkb/policy-pricing/digital-river-deprecation-adobe.html
Jane
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Feb 26, 2025
12:52 PM
I never started a monthly subscription in the first place.
By @maria_inês_9372
The 7-day free trial rolls into a subscription if you don't cancel. After the free trial ends, you still have 14 days to cancel and get a full refund. See the dialogue box below with details.
Jane
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Feb 26, 2025
09:49 AM
I was wondering if there is a way I can see it outside the canvas while's I'm working on the main sketch.
By @anne_louise_8139
No, there is not.
Again: when you move something completely off the canvas you will not be able to see it on the canvas.
Jane
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Feb 26, 2025
06:30 AM
Tagging @S. S to take a look.
Did you do a clean install of you OS after removing the pirated copy? There may be malware interfering with your system.
Jane
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Feb 26, 2025
04:51 AM
Adobe does not own PDF — they gave it to an ISO years ago. These days PDFs can be made by Adobe, Microsoft, macOS, and more.
To create an Adobe PDF (as opposed to a Microsoft PDF), use the Acrobat tab on the Ribbon and the Create PDF button. You might also want to look in Prefences first, especially to confirm that you are not automatically locking every PDF you create.
Jane
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Feb 26, 2025
03:11 AM
@anne_louise_8139
When you move something completely off the canvas you will not be able to see it on the canvas. You can still see it in the Layers panel, where you can select it an move it back,
Photoshop for desktop works the same way and has for many years. In the very early days, if you moved an object off of the canvas, Photoshop would end up deleting the hidden part, but that's long in the past and does not happen anymore.
What are you trying to accomplish?
Jane
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Feb 26, 2025
01:10 AM
@City Life Creative
I've moved your post from Using the Community to the Premier Pro forum.
Jand
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Feb 25, 2025
04:49 PM
1 Upvote
@SK321 wrote:
"Don't believe me? Give it a try. Open an image, select the Remove Tool and make one swipe with the Generative AI mode selected, then hit Ctrl+Z (Cmd+Z on Mac) to undo what you just did, and go to export a JPG. Under Content Credentials it'll now say, "A Content Credential will be automatically applied for transparency about the use of generative AI." Same will happen if you use Generative Fill and Undo it."
This is what I was referring to. As you say, if you use Gen AI and undo or removed the layer, afaik the image is still tagged. If that's changed than it's a step forward.
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Feb 25, 2025
03:00 PM
Don't believe me?
By @SK321
I believe you. I am the one who pointed it out to the Content Credentials Rep at Adobe MAX in 2023. He saw the issue and said he would take it to his higher-ups. Nothing (so far) has been changed.
Jane
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Feb 25, 2025
02:03 PM
@GPerfler
I'm not sure, but it sounds like you created the PDF from Office and can't open them in Acrobat? Was Acrobat used in creating the files? Please clarify if I've misunderstood.
I've moved your post from Using the Community to the Acrobat forum.
Jane
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Feb 25, 2025
08:38 AM
You're welcome @Linda_2025 and I'm so glad to hear that this is sorted for you!
Jane
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Feb 25, 2025
06:01 AM
1 Upvote
I agree that Photoshop for iPad should be functional without a keyboard for those who choose not to get one.
Jane
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Feb 25, 2025
04:24 AM
1 Upvote
@Łukasz23072894upki
I've merged your duplicate posts into one thread.
I've also moved this thread from Bugs to Discussions, as it is not a bug in Photoshop Beta. It is intentional because it doesn't not help the product developers to get reports about bugs that have already been fixed.
You can avoid the message when you use the released version.
Jane
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Feb 25, 2025
03:57 AM
@Linda_2025
As I understand it, the price has changed for the annual plan, paid monthly, but not for the annual plan when paid in a lump sum. https://helpx.adobe.com/ca/creative-cloud/faq/ccpp-20gb.html
This is the second bullet point on that help page:
How can I switch the payment option for my Photography plan (20GB) to take advantage of the savings?
"If your Photography plan (20GB) is currently on an annual plan, paid monthly, you can switch your billing to annual plan, prepaid, by visiting your Adobe Account page and following these steps: Select the Manage Plan button, then the Update Subscription button. Follow the next steps to complete your request. You can also do so by contacting Adobe’s Customer Support."
Try these steps, including the last one that says to contact Adobe Customer Care. When you get the robot, type "agent" to get a human. Repeat if necessary.
Please report back.
Jane
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Feb 25, 2025
02:45 AM
@eva_3765
I've moved your post to the Type and Typography forum.
Which typeface? Where in the internet did you find it? How did you install it? What is your OS?
Jane
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Feb 24, 2025
06:04 PM
@Michael38696441a02g wrote on July 22, 2024
See this page from Adobe Help. After June 4, 2024, you will not be able to access your apps or projects.
https://helpx.adobe.com/mobile-apps/help/mix-faq.html
"Adobe Photoshop Mix will no longer be available for download on iOS or Android devices starting May 1, 2024. You can continue to use the version of Photoshop Mix already downloaded on your device until June 4, 2024. After June 4, 2024, Photoshop Mix will no longer be operational, you'll not be able to access the apps, or your projects. Download your projects to your camera roll now to avoid losing work. For creative editing on the go, try Adobe Photoshop Express for free"
I found your post languishing in the Photoshop Developers forum and have moved it to Adobe Express.
Jane
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Feb 24, 2025
05:53 PM
@michaelknight2001
This is not a question about how to use Firefly, so I've moved it to the Photoshop Developers forum.
Jane
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Feb 24, 2025
01:52 PM
1 Upvote
@Bruno22603200yk2l
I've moved your post from Photoshop Developers to the Photoshop forum
Jane
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Feb 24, 2025
10:17 AM
1 Upvote
@davidf25845060
Have you created one or more custom workspaces with your panels properly arranged? If so, does it work when you Reset to that workspace? (Window menu)
Jane
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Feb 24, 2025
06:50 AM
@Ad0obe Kontol
Have you tried the steps on this Help page to use the Adobe Limited Access Repair tool to fix the limited access error for Adobe apps or services?
https://helpx.adobe.com/creative-cloud/kb/limited_access_repair_tool.html
Jane
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Feb 24, 2025
06:42 AM
@Indoorsy
I've moved your post from Photoshop (Beta) to the Photoshop Express forum.
Jane
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