Things to Know Only Primary admins can access the billing information and invoices Help link: Update the credit card for your Creative Cloud account Any/All admins can assign or unassign the seats in an account from their admin console Help link: Manage your Creative Cloud for teams membership An admin can’t use the Creative cloud apps unless he assigns himself a seat Users have to be signed to the CC desktop app in order to use the CC apps as paid/activated version Help link: Sign in and sign out to activate or deactivate Creative Cloud apps Users get 100 GB of cloud storage with CC all apps and 20 GB with single app subscription Help link: Creative Cloud file storage and quota Named user license’s activation works with the user’s Sign in to CC desktop app No sign in is required in case of Device licenses as the apps are deployed directly to the computers Help link: Manage your Adobe Creative Cloud for education device licenses Things to do Admins: Manage your Creative Cloud for teams membership For tracking the users and seats in the account • www.adobe.com > sign in > Click Manage Team. Here, you can access All licenses, Active users, Pending users and Unassigned licenses • Accordingly assign, unassign, revoke invite, resend invite to the users For adding a Secondary Admins Under the “Admin tools”, click “Administrators” tab: From here, primary admin can add more secondary admins to the account For changing the Primary Admin Navigate to www.adobe.com > sign in > click Manage Team > Under “Admin tools”, click “Administrators” tab > click Change For updating the credit card details: Open www.adobe.com > sign in > click "Manage Account” On the next page click "Plans and Products" Click "Manage Plan" under "Creative Cloud for team” On the next page, scroll down and click "Edit payment details" under "Payment details” It will populate the credit card details > Change and update the new credit card details Users: Accept invite that you will receive in email once admin assigns you a seat in the account Users will need a password to accept the invite and for which, their email id has to be registered with Adobe. Use the following steps for registration: • Open www.adobe.com • Click the sign in tab at top right corner • On the sign in windows, just below sign in tab, click “Get an Adobe id” • Enter your details, set a password and get registered Help link: Manage your Adobe ID account Download and install the CC desktop app from http://www.adobe.com/in/creativecloud/desktop-app.html Once the CC desktop app is installed, sign in to it with the email id that is added to the account by admin You can use CC desktop app for installing all/any Creative cloud apps Things not to do Below are the things which shouldn’t be tried by the admins and need to contact Adobe support for them • Complete or partial cancellation of the Creative Cloud team accounts • Change of team/organization name Users shouldn’t be signed in with the admin’s email id to the CC desktop app Storage space can’t be revised beyond 100 GB and 20 GB in case of all apps and single app subs With a seat assigned to a user, apps can’t be used simultaneously on two devices Users don’t get the “manage team” option in their Adobe account and also can’t assign/unassign the seats Policy Violation The Adobe communities often consist of users who expect a certain degree of courtesy and professionalism. You must use the Services responsibly A user can max install the apps on two machines but will be able to use them on a single machine at a time Help link: Licensing FAQ: Can I install Creative Cloud on more than one computer? You shouldn’t misuse the service, software. For example, you must not: • Copy, modify, sub license, or resell the Services, Software, or content • Enable or allow others to use the Service, Software, or content using your account information Admins shouldn’t access the user’s account, libraries and cloud storage in their absence On successful cancellation of the CC account within 14 days of purchase, you get a full refund. Should you cancel after 14 days, your payment is nonrefundable Help link: Adobe - Subscription Terms
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