Re: Help me, Mac problem

Kanikas · ‎Aug 19, 2015

Hi, You can download the installer for Creative Cloud from here : Creative Cloud Help | Creative Cloud for desktop Hope this Helps .

Kanikas · ‎Aug 18, 2015

Hi, Please refer :- Error downloading or updating Adobe Creative Cloud apps

Kanikas · ‎Aug 18, 2015

Hi, In order to cancel the order please Contact Customer Care You may refer: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html For more info on cancellation: Cancel your Creative Cloud membership Please see this document for information on how to How to cancel your Creative Cloud membership

Kanikas · ‎Aug 18, 2015

Hi, Please Refer to steps below :- Open Temp folder. Clear the Temp folder content. Disable your computer Firewall and Antivirus for sometime. Launch CC Desktop and try downloading Apps. You can also refer below document. Error downloading Creative Cloud applications

Kanikas · ‎Aug 18, 2015

Hi, Please refer :- Uninstall or remove Adobe Creative Cloud apps Hope This answers your query !!!

Kanikas · ‎Aug 18, 2015

HI, This error appears if proper permissions are not provided to primary folders. Please refer to the given link for "error :16" : Configuration error | CC, CS Hope this helps !!!

Kanikas · ‎Aug 18, 2015

Hi, You may refer ;- App doesn't open | Progress wheel spins continually Hope This Helps !!!

Kanikas · ‎Aug 18, 2015

Hi, In order to use the 2015 version , you will not have to pay anything extra . If you still wish to cancel refer :- In order to cancel the order please Contact Customer Care You may refer: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html For more info on cancellation: Cancel your Creative Cloud membership Please see this document for information on how to How to cancel your Creative Cloud membership Hope this Helps !!!

Kanikas · ‎Aug 17, 2015

Hi, Please try :-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html Hope this helps !!!

Kanikas · ‎Aug 17, 2015

Hi, Try using the Adobe Cleaner tool :- Uninstall or remove Adobe Creative Cloud apps And use the link for download :- Creative Cloud Help | Creative Cloud for desktop. Hope this helps !!!

Kanikas · ‎Aug 17, 2015

Hi, Please refer to below document https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html Hope this helps !!!

Kanikas · ‎Aug 17, 2015

HI, You can download the installer for Creative Cloud from here : Creative Cloud Help | Creative Cloud for desktop Since you have a trial you need to use a different Email to use trial on your new MAC . Hope This helps !!! .

Kanikas · ‎Aug 14, 2015

Hi, You can download the installer for Creative Cloud from here : Creative Cloud Help | Creative Cloud for desktop. After you install the Creative Cloud desktop application , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it: Creative Cloud Help | Download, install, update, or uninstall apps hope this helps

Kanikas · ‎Aug 14, 2015

Hi, You can download the installer for Creative Cloud from here : Creative Cloud Help | Creative Cloud for desktop Hope this helps !!!.

Kanikas · ‎Aug 14, 2015

Hi , Please refer :- Errors "Exit Code: 6," "Exit Code: 7" | CC, CS6, CS5.5 Hope this Helps !!!

Kanikas · ‎Aug 14, 2015

You're Welcome !!!

Kanikas · ‎Aug 14, 2015

Hi, You can uninstall creative cloud using :- https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html Also :- If you wish to delete this Adobe ID permanently, you'll need to email the request to our Privacy team. Hope this helps.

Kanikas · ‎Aug 13, 2015

Hi, Please refer to the help document below which explains the Error Code 201: Error downloading, installing, or updating Creative Cloud applications You may also refer to the thread below where this issue has been addressed: Error 201 Error 201; CC desktop app constantly logged out, won't redownload Hope this helps

Kanikas · ‎Aug 12, 2015

Hi, Please refer :-Contact Customer Care Also make sure you are signed with your ID .

Kanikas · ‎Aug 11, 2015

Hi, Please refer :- Re: Creative Cloud "Download Error" message Or https://helpx.adobe.com/creative-cloud/kb/Download-error-apps-tab.html Hope this helps

Kanikas · ‎Aug 11, 2015

You're welcome !!!

Kanikas · ‎Aug 11, 2015

Hi, Please refer to the help document below which explains the Error Code 201: Error downloading, installing, or updating Creative Cloud applications You may also refer to the thread below where this issue has been addressed: Error 201 Error 201; CC desktop app constantly logged out, won't redownload Hope This Helps !!!

Kanikas · ‎Aug 11, 2015

Hi, You may refer-:New Creative Cloud App unusable: it's blank! and Also try :-Black Screen at Sign-in | Creative Cloud Desktop app Hope This Helps !!!

Kanikas · ‎Aug 11, 2015

Hi, You may try :- https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html Hope This helps !!!

Kanikas · ‎Aug 10, 2015

Hi, Please try :- Open Temp folder. Clear the Temp folder content. Disable your computer Firewall and Antivirus for sometime. Launch CC Desktop and try downloading Apps. You can also refer below document. Error downloading Creative Cloud applications Hope This helps !!!

Kanikas · ‎Aug 10, 2015

Hi, You can download the installer for Creative Cloud from here : Creative Cloud Help | Creative Cloud for desktop. Hope this helps !!!

Kanikas · ‎Aug 10, 2015

You're Welcome !!!

Kanikas · ‎Aug 10, 2015

You're welcome !!! you too have a great day !!!

Kanikas · ‎Aug 10, 2015

Hi, Please try the link below :- https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html Hope this helps !!!

Kanikas · ‎Aug 10, 2015

You're Welcome !!!

Kanikas

Kanikas

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