You mean event viewer won't open them ? Sounds like a more general issue that just Audition. I'm on a Mac, and can't really help at all. Hopefully someone else will join in. It sounds like you should contact support. I've had good luck with support chat. As the page says: "Chat: Simply click on the conversation icon on the bottom right corner to speak to a Product Specialist." I've read that you can type "Agent" in the chat box to bypass the chatbot and be connected to a person. ... View more

On a Mac you can access crash logs by opening the Console app (in the Applications/Utilities folder) and selecting crash logs. ... View more

So, is it a Windows machine?    Do you have crash logs?   See this. ... View more

Have you checked permisions on the file?  Have you made sure it's not locked? Have you tried using terminal? That's all I've got 🙂     ... View more

Restart and try agian? ... View more

I have used to cleaner tool to no effect. I've sent dozens of reports to Adobe from the error dialogue box. Here's the report I get from the console (although there's been a few error messages since this crash report): ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: AdobeGCClient [749] Path: /Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient Identifier: com.adobe.gcclient Version: 8.5.1.44 (8.5.1.44) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502 Date/Time: 2024-10-04 12:50:48.7154 -0400 OS Version: macOS 14.3.1 (23D60) Report Version: 12 Anonymous UUID: 3A5C3504-2367-2A7C-7715-14E2D98F7930 Time Awake Since Boot: 25 seconds System Integrity Protection: enabled Crashed Thread: 0 Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: Namespace DYLD, Code 1 Library missing Library not loaded: @executable_path/../Frameworks/Chromium Embedded Framework.framework/Chromium Embedded Framework Referenced from: <477AC797-F930-3F6B-8D7A-80649A97739F> /Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient Reason: tried: '/Library/Application Support/Adobe/AdobeGCClient/AdobeGCClient.app/Contents/Frameworks/Chromium Embedded Framework.framework/Chromium Embedded Framework' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64')), '/System/Library/Frameworks/Chromium Embedded Framework.framework/Chromium Embedded Framework' (no such file, not in dyld cache) (terminated at launch; ignore backtrace) Thread 0 Crashed: 0 dyld 0x18326255c __abort_with_payload + 8 1 dyld 0x18326eb10 abort_with_payload_wrapper_internal + 104 2 dyld 0x18326eb44 abort_with_payload + 16 3 dyld 0x1831f5584 dyld4::halt(char const*, dyld4::StructuredError const*) + 304 4 dyld 0x1831f2254 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3884 5 dyld 0x1831f0edc start + 1844 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000016f19a900 x3: 0x00000000000000d5 x4: 0x000000016f19a500 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x0000000000000020 x9: 0x000000016f19a476 x10: 0x000000000000000a x11: 0x0000000000000000 x12: 0x0000000000000037 x13: 0x1000000000000000 x14: 0x0000000000000004 x15: 0x0000000000008000 x16: 0x0000000000000209 x17: 0x00000001831ee37c x18: 0x0000000000000000 x19: 0x0000000000000000 x20: 0x000000016f19a500 x21: 0x00000000000000d5 x22: 0x000000016f19a900 x23: 0x0000000000000001 x24: 0x0000000000000006 x25: 0x000000016f19b348 x26: 0x000000016f19b288 x27: 0x0000000000000000 x28: 0x000000001f070004 fp: 0x000000016f19a4d0 lr: 0x000000018326eb10 sp: 0x000000016f19a490 pc: 0x000000018326255c cpsr: 0x80001000 far: 0x0000000000000000 esr: 0x56000080 Address size fault Binary Images: 0x101e48000 - 0x101e5bfff libtbb.12.2.dylib (*) <b4b0b290-0897-3d1f-a3c9-7cab3e13b785> /Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/Frameworks/libtbb.12.2.dylib 0x100c64000 - 0x1017b7fff com.adobe.gcclient (8.5.1.44) <477ac797-f930-3f6b-8d7a-80649a97739f> /Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient 0x1831eb000 - 0x18327f387 dyld (*) <50746901-db0e-39a0-b391-baaa6b82ad0f> /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=904.6M resident=0K(0%) swapped_out_or_unallocated=904.6M(100%) Writable regions: Total=13.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=13.4M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 1 Stack 8176K 1 VM_ALLOCATE 16K 1 __DATA 1275K 4 __DATA_CONST 294K 3 __DATA_DIRTY 7K 1 __LINKEDIT 892.6M 3 __TEXT 12.0M 3 dyld private memory 4384K 4 =========== ======= ======= TOTAL 974.5M 21   ----------- Full Report ----------- {"app_name":"AdobeGCClient","timestamp":"2024-10-04 12:50:48.00 -0400","app_version":"8.5.1.44","slice_uuid":"477ac797-f930-3f6b-8d7a-80649a97739f","build_version":"8.5.1.44","platform":1,"bundleID":"com.adobe.gcclient","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.3.1 (23D60)","roots_installed":0,"name":"AdobeGCClient","incident_id":"796B8110-BADA-4DCB-9112-02BF3FF9A197"} { "uptime" : 25, "procRole" : "Unspecified", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "Mac14,13", "coalitionID" : 675, "osVersion" : { "train" : "macOS 14.3.1", "build" : "23D60", "releaseType" : "User" }, "captureTime" : "2024-10-04 12:50:48.7154 -0400", "codeSigningMonitor" : 1, "incident" : "796B8110-BADA-4DCB-9112-02BF3FF9A197", "pid" : 749, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-10-04 12:50:48.5572 -0400", "procStartAbsTime" : 617218139, "procExitAbsTime" : 620998000, "procName" : "AdobeGCClient", "procPath" : "\/Library\/Application Support\/Adobe\/*\/AdobeGCClient.app\/Contents\/MacOS\/AdobeGCClient", "bundleInfo" : {"CFBundleShortVersionString":"8.5.1.44","CFBundleVersion":"8.5.1.44","CFBundleIdentifier":"com.adobe.gcclient"}, "storeInfo" : {"deviceIdentifierForVendor":"FECF1219-056F-5879-BA81-55F738008F34","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.adobe.GC.Scheduler-1.0", "crashReporterKey" : "3A5C3504-2367-2A7C-7715-14E2D98F7930", "responsiblePid" : 549, "codeSigningID" : "com.adobe.gcclient", "codeSigningTeamID" : "JQ525L2MZD", "codeSigningFlags" : 570503953, "codeSigningValidationCategory" : 6, "codeSigningTrustLevel" : 4294967295, "instructionByteStream" : {"beforePC":"1AAAABABAAAYAQAAIAEAACgBAAAwAQAAOAEAAFQBAAAwQYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkUcu\/pe\/AwCR\/XvBqP8PX9bAA1\/WEC2A0g=="}, "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @executable_path\/..\/Frameworks\/Chromium Embedded Framework.framework\/Chromium Embedded Framework","Referenced from: <477AC797-F930-3F6B-8D7A-80649A97739F> \/Library\/Application Support\/Adobe\/*\/AdobeGCClient.app\/Contents\/MacOS\/AdobeGCClient","Reason: tried: '\/Library\/Application Support\/Adobe\/AdobeGCClient\/AdobeGCClient.app\/Contents\/Frameworks\/Chromium Embedded Framework.framework\/Chromium Embedded Framework' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64')), '\/System\/Library\/Frameworks\/Chromium Embedded Framework.framework\/Chromium Embedded Framework' (no such file, not in dyld cache)"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":8015,"threadState":{"x":[{"value":6},{"value":1},{"value":6158919936},{"value":213},{"value":6158918912},{"value":0},{"value":0},{"value":0},{"value":32},{"value":6158918774},{"value":10},{"value":0},{"value":55},{"value":1152921504606846976},{"value":4},{"value":32768},{"value":521},{"value":6494806908,"symbolLocation":416,"symbol":"__simple_bprintf"},{"value":0},{"value":0},{"value":6158918912},{"value":213},{"value":6158919936},{"value":1},{"value":6},{"value":6158922568},{"value":6158922376},{"value":0},{"value":520552452}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6495333136},"cpsr":{"value":2147487744},"fp":{"value":6158918864},"sp":{"value":6158918800},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6495282524,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":488796,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":2},{"imageOffset":539408,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":2},{"imageOffset":539460,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":2},{"imageOffset":42372,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":304,"imageIndex":2},{"imageOffset":29268,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3884,"imageIndex":2},{"imageOffset":24284,"symbol":"start","symbolLocation":1844,"imageIndex":2}]}], "usedImages" : [ { "source" : "P", "arch" : "arm64", "base" : 4326719488, "size" : 81920, "uuid" : "b4b0b290-0897-3d1f-a3c9-7cab3e13b785", "path" : "\/Library\/Application Support\/Adobe\/*\/AdobeGCClient.app\/Contents\/Frameworks\/libtbb.12.2.dylib", "name" : "libtbb.12.2.dylib" }, { "source" : "P", "arch" : "arm64", "base" : 4307959808, "CFBundleShortVersionString" : "8.5.1.44", "CFBundleIdentifier" : "com.adobe.gcclient", "size" : 11878400, "uuid" : "477ac797-f930-3f6b-8d7a-80649a97739f", "path" : "\/Library\/Application Support\/Adobe\/*\/AdobeGCClient.app\/Contents\/MacOS\/AdobeGCClient", "name" : "AdobeGCClient", "CFBundleVersion" : "8.5.1.44" }, { "source" : "P", "arch" : "arm64e", "base" : 6494793728, "size" : 607112, "uuid" : "50746901-db0e-39a0-b391-baaa6b82ad0f", "path" : "\/usr\/lib\/dyld", "name" : "dyld" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "sharedCache" : { "base" : 6494044160, "size" : 4065345536, "uuid" : "c32b200e-cf99-3583-bc9f-b7fb11382e8f" }, "vmSummary" : "ReadOnly portion of Libraries: Total=904.6M resident=0K(0%) swapped_out_or_unallocated=904.6M(100%)\nWritable regions: Total=13.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=13.4M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 16K 1 \n__DATA 1275K 4 \n__DATA_CONST 294K 3 \n__DATA_DIRTY 7K 1 \n__LINKEDIT 892.6M 3 \n__TEXT 12.0M 3 \ndyld private memory 4384K 4 \n=========== ======= ======= \nTOTAL 974.5M 21 \n", "legacyInfo" : { "threadTriggered" : { } }, "logWritingSignature" : "afc8f477046e091ef9f037745a31b8e666a87e2a", "trialInfo" : { "rollouts" : [ { "rolloutId" : "639124e81d92412bfb4880b3", "factorPackIds" : { }, "deploymentId" : 240000012 }, { "rolloutId" : "62745b8e85854550ad70b6e4", "factorPackIds" : { "SIRI_TTS_DEVICE_TRAINING" : "6539d7f333b9b7499c6f1b63" }, "deploymentId" : 240000073 } ], "experiments" : [ ] } }   ... View more

For me: no card, older OS, haven't tried with no plugins though. ... View more

I've re-installed, restarted, cleared caches, trashed prefs, tried the beta, cleaned Audition with the cleaner tool, and repaired the Creative Cloud app. No help.   Apple M2 Max, Sonoma 14.3.1, Latest Adobe releases. ... View more

Hmm.. I've no help for you, but that's bee happening to me too, while I'm using Audition.  I've looked at the report file, and it's mostly unreadable, but it seems to point to a chromium extension missing. No idea how to fix it. ... View more

Do you just mean the track height? The view controls are in the bottom right. If you hover you'll be shown the key commands.   ... View more

Good to know, Steve. I've been bitten by this too. ... View more

Hmm...can you give us more detail? What have you tried? Are you trying to adjust the track volume or the clip volume? Is the volume line visible, but you can't select it? What happens if you adjust the height of the track? Does that help?   ... View more

Hmm...don't know, but try opening the srt in a text editor. See if there's more than one line break after caption 231, or some other formatting glitch. ... View more

Instructions here. Edit: Oops, sorry, I should have read more carefully As Peru Bob says, not available. ... View more

Glad it helped. ... View more

The meter  panel can be undocked, like most of the panels., and placed where you like . See this page on customizing your workspace. Not sure if the little floating volume widget is available in Mutlitrack. I don't think it is. It might be that it's not there, because it could be unclear if it was adjusting a track, a clip, or the mix bus . ... View more

You could try the AI Enhance Speech feature, or look at DXRevive Pro (there's a demo available).  But, I wouldn't expect miracles. ... View more

The simplest way is to cut the portions of your track using the razor tool, and apply effects to those clips. See this help page. The native echo and reverb effects are covered here. ... View more

I sometimes think people don't see what is written in front of them... "I know you pasted the sequence into a new project, but the import process may do something else. "   Honestly, why should I open you project file and search through it? You didn't list that as something you tried. But, whatever, I  don't need to get grief for trying to help ... View more

I don't know what's going on here, but one standard trick you could try is to import this project into a new project.  I know you pasted the sequence into a new project, but the import process may do something else. Can't hurt to try while waiting for someone with a good idea to come along. ... View more

Well, I don't know. I never place the polywav onto a track, I always place each track individually. Don't know if that makes a difference. Maybe I'm just lucky? Or, could it be an option in the F6 that I have set differently? I'm kind of stumped. ... View more

Hmm...I get the track names by default in both views: ... View more

For me, Audition reads the track names assigned on the F6 without any intervention. For example, My Track 1 is called "KathLav", Track 2 is JohnLav" and that's what I see in Audition. What are you seeing? I'm using the latest Audition and version 2 of the F6 firmware, but I'm pretty sure it's always worked that way for me. I'm on Mac OS if that makes a difference.  ... View more

Are you talking about the little buttons in the waveform view? They're still there for me in both the latest release and the latest beta. What version? What OS? Reset prefs?     ... View more

Try the AI powered enhance speech.   If you have a portion of audio that's just feedback you can try the noise reduction process in Audition. ... View more

It might help if you could post a screen shot of your settings. in case someone can spot something amiss.   Are these effects being added to the track or the clips? If to the tracks, try applying them to a clip. If they work on the clip that might give someone here a clue. ... View more

Sorry, no idea why this could be happening. Certainly doesn't sound normal, and I can't help but think others would have noticed this if it was a widespread problem. Perhaps someone else will offer some insights.   Frankly, I almost always process my sound in Audition, but I'm usually adding music and sound effects, and I find the editing easier there.   ... View more